Kevin Flores
Absecon,NJ
Summary
Positive, upbeat employer bringing more than 5 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Overnight Stocker
Walmart
Egg Harbor Township, NJ
09.2021 - 05.2025
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Shift Lead
Walgreen Pharmacy
Absecon, NJ
11.2019 - 09.2021
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Resolved customer complaints and reported issues to senior management.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
Banquet Houseperson
Harrah's Casino And Resort
Atlantic City, NJ
06.2017 - 08.2019
- Tears-down and sets-up meeting and event rooms, daily. This may include stripping the room of all its furniture and resetting the room per the specifications outlined by the BEO (Banquet Event Order).
- Properly cares for, moves, and stores equipment, such as tables, chairs, risers, dance floor, and lecterns, and room supplies, such as linen, pads, pens/pencils and candy, etc.
- Periodically clean the meeting and event rooms. This includes, but is not limited to, straightening chairs, clearing the used dishes and glassware from the tables, straightening the chairs, changing soiled table linen, emptying trash and restocking materials such as pads and pens.
Server
Wonder Bar
Atlantic City, NJ
02.2017 - 08.2019
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
GED -
One Stop Career
Pleasantville, NJ05.2017
Skills
- Bilingual- speak, read and write spanish
- Multitasking
- Driven
- Customer Service
- Teamwork
- Computer proficiency
- Open to constructive criticism
Education and Training
other
Timeline
Overnight Stocker
Walmart
09.2021 - 05.2025
Shift Lead
Walgreen Pharmacy
11.2019 - 09.2021
Banquet Houseperson
Harrah's Casino And Resort
06.2017 - 08.2019
Server
Wonder Bar
02.2017 - 08.2019
GED -
One Stop Career
Similar Profiles
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Christopher JarrettChristopher Jarrett
Cashier at McDonald'sCashier at McDonald's