Kevin Flores
Lincoln Park
Summary
Construction Supervisor with 5 years of experience directing projects to enhance workflow efficiency and client satisfaction. Demonstrates leadership and team collaboration skills, complemented by a strong ethical foundation and proficiency in Spanish. Committed to leveraging hands-on learning and time management to drive successful project outcomes and foster seamless operations.
Successful and seasoned [Job Title] with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Bankers Life Insurance
Livonia, MI
02.2026 - Current
- Upsold additional products and services after identifying customer needs and requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Calculated quotes and educated potential clients on insurance options.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Analyzed customer needs to provide customized insurance solutions.
- Generated leads through cold-calling, networking and other outreach methods.
CONSTRUCTION SUPERVISOR
Orozco’s Cement & Construction
Lincoln Park, Mi
06.2025 - 02.2026
- Directed on-site teams to ensure timely project completion, resulting in substantial improvements to workflow efficiency and client satisfaction.
- Monitored construction progress and addressed challenges proactively, preventing costly delays and maintaining quality standards.
- Coordinated subcontractors and suppliers, fostering clear communication that supported seamless operations across multiple project phases.
CNC MACHINIST
Peninsular Cylinder
Roseville, MI
02.2025 - 06.2025
- Operated CNC machinery with precision, ensuring consistent production quality and reducing rework for improved manufacturing efficiency.
- Adjusted machine setups and tooling to address production challenges, delivering noticeable gains in workflow continuity.
- Interpreted technical drawings and specifications to produce accurate components, supporting timely order fulfillment.
- Collaborated with engineering and maintenance teams to troubleshoot equipment issues, promoting steady operational uptime.
CHEF/MANAGER
Panda Express, Restaurant Service
Canton, Michigan
12.2020 - 02.2025
- Manage kitchen operations, ensuring food safety and quality.
- Train and mentor new staff, enhancing team efficiency.
- Handle cash transactions and prepare end-of-day reports.
- Ensure customer satisfaction through personalized service.
- Open and close the restaurant, maintaining operational standards.
- Streamlined kitchen operations by coordinating team workflows, driving faster meal preparation and enhancing guest satisfaction.
- Analyzed inventory patterns to optimize restocking schedules, reducing supply shortages and supporting continuous service.
- Ensured strict adherence to food safety protocols, maintaining high standards and minimizing compliance risks.
PACKAGE HANDLER
Fed Ex Ground
Belleville, MI
02.2022 - 03.2022
- Tracked shipments with scanners, ensuring precise delivery records.
- Loaded packages efficiently, optimizing truck space.
- Resolved conveyor issues, maintaining smooth operations.
- Adhered to instructions for accurate product handling.
Education
HIGH SCHOOL DIPLOMA -
Melvindale High School
Melvindale, MIAUTO TECH CERTIFICATE - undefined
William D. Ford Career Technical Center
Westland, Michigan05.2021
Skills
- Ethical, Hands-on Learner, Quick Learner, Windows Operating System, Spanish, Team Collaboration, Leadership, Time Management, Customer Engagement
- Insurance sales strategy
- Client account management
- Client service
- Client relationship management
- Insurance sales expertise
Certification
- Licensed Life and Health
LANGUAGES
Spanish (Proficient).
Timeline
Licensed Insurance Agent
Bankers Life Insurance
02.2026 - Current
CONSTRUCTION SUPERVISOR
Orozco’s Cement & Construction
06.2025 - 02.2026
CNC MACHINIST
Peninsular Cylinder
02.2025 - 06.2025
PACKAGE HANDLER
Fed Ex Ground
02.2022 - 03.2022
CHEF/MANAGER
Panda Express, Restaurant Service
12.2020 - 02.2025
AUTO TECH CERTIFICATE - undefined
William D. Ford Career Technical Center
HIGH SCHOOL DIPLOMA -
Melvindale High School