Kevin Flores
Regency Theatres
Winnetka,CA
1
year of professional experience
Dedicated concessions worker with strong customer service, cash handling proficiency, and cleanliness maintenance skills. Committed to enhancing customer experiences and ensuring smooth operations. Has been recognized for their hard work, has been offered other job opportunities by their higher ups at different locations, and was one of the few selected employees to help with the closing operations of their location.
Work History
Concessions Worker
6 Months- Operated cash register and processed transactions efficiently.
- Assisted customers with menu selections and provided product information.
- Prepared and served food and beverages following safety guidelines.
- Ensured cleanliness and organization of concession stand area.
- Managed inventory levels, restocking supplies as needed.
- Collaborated with team members to maintain smooth service flow.
- Consistently provided friendly service to promote better customer engagement.
- Assisted in training new employees, sharing product knowledge and best practices for excellent customer service.
Theatre Usher
6 Months- Assisted patrons with ticketing and seating arrangements to ensure smooth theater operations.
- Maintained cleanliness and organization in auditoriums to enhance guest experience and safety.
- Provided information regarding showtimes and amenities
- Monitored audience behavior during screenings to promote a respectful viewing environment.
- Supported promotional efforts by distributing materials and informing guests about upcoming events.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
Box Office Ticket Seller
6 Months- Processed ticket sales efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Managed cash handling procedures, ensuring compliance with financial protocols.
- Advised customers on upcoming films and special events, enhancing their experience.
- Trained new staff on ticketing procedures and customer service best practices.
- Facilitated group bookings efficiently while managing seating availability and accommodating special requests when possible.
Ticket Taker
6 Months- Scanned and validated tickets for guest entry, ensuring smooth admission process.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the ticketing area to enhance guest experience.
- Assisted in training new staff members on ticketing procedures and customer interaction.
Education
High School Diploma
Skills
Cash handling proficiency
Cleanliness management
Cleanliness maintenance
Surface cleaning
Food safety standards
Safety monitoring
Food safety compliance
Stress management
Professional conduct
Timeline
Concessions Worker
Regency Theatres
06.2025 - 12.2025Read More
Theatre Usher
Regency Theatres
06.2025 - 12.2025Read More
Box Office Ticket Seller
Regency Theatres
06.2025 - 12.2025Read More
Ticket Taker
Regency Theatres
06.2025 - 12.2025Read More
El Camino Real Charter Highschool
High School Diploma
Read More