Kevin Flournoy
Colonia,NJ
Summary
Dynamic operations leader with a proven track record at Wallenius Wilhelmsen Logistics, enhancing production efficiency through lean manufacturing techniques. Skilled in problem-solving and quality assurance, I fostered a culture of accountability and continuous improvement, resulting in high customer satisfaction and optimized workflows. Detail-oriented and committed to safety. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
Small Business Owner
Flournoy Cleaning Associates, Inc.
04.2009 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Supervisor of Operations
FAPS, Inc.
03.2007 - 02.2009
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Increased profit by streamlining operations.
- Completed bi-weekly payroll for 30+ employees.
Production Supervisor
Wallenius Wilhelmsen Logistics
02.2001 - 03.2007
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of 50+ production associates, overseeing productive production processes and meeting deadlines.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Evaluated existing production processes and identified areas for improvement.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
Education
No Degree - Electronic Engineering Technology
RETS Electronics School
Nutley, NJ05-1983
Skills
- Problem solving
- Production
- Manufacturing
- Quality assurance
- Detail oriented
- Safety
Timeline
Small Business Owner
Flournoy Cleaning Associates, Inc.
04.2009 - Current
Supervisor of Operations
FAPS, Inc.
03.2007 - 02.2009
Production Supervisor
Wallenius Wilhelmsen Logistics
02.2001 - 03.2007
No Degree - Electronic Engineering Technology
RETS Electronics School
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