Kevin Fogle
Columbia,TN
Summary
Results-driven Retail Manager with over ten years in store management and loss prevention. Expertise in staff training, inventory control, and customer service enhancement. Delivered improvements in store performance and customer satisfaction through strategic initiatives. Skilled in visual merchandising and sales analysis, focused on building high-performing teams and driving profitability.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Assistant Store Manager
Dunham's Sports
Columbia, Tennessee
09.2016 - Current
- Directed daily store operations to ensure compliance with company policies.
- Trained and mentored staff, boosting customer service capabilities.
- Optimized stock levels and product displays to enhance inventory control and meet customer demand.
- Monitored sales activities to ensure product quality and improve customer satisfaction.
- Interviewed applicants, effectively hiring strong team members.
- Led teams in executing merchandising initiatives, streamlining operations.
- Created strategies for increasing store profitability through financial analysis and cost-saving initiatives.
- Implemented an inventory tracking system to ensure stock availability.
Store Manager
Freds Pharmacy
Columbia, Tennessee
12.2014 - 08.2015
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Supervised staff scheduling and training to improve service levels and operational efficiency.
- Monitored inventory levels and ordered merchandise to ensure consistent product availability for customers.
- Oversaw inventory management through audits and maintained optimal stock levels.
- Resolved customer inquiries and concerns, upholding high service standards.
- Conducted regular audits to ensure compliance with health and safety regulations, enhancing store safety standards.
- Trained new employees on store procedures and customer service protocols.
- Created weekly work schedules for personnel to optimize coverage.
District Loss Prevention Manager
Sears Roebuck
Nashville, Tennessee
01.2010 - 11.2014
- Developed and implemented loss prevention strategies across multiple retail locations, reducing theft incidents.
- Trained and supervised staff on theft prevention techniques and store policies, enhancing team readiness and compliance.
- Conducted regular audits to ensure compliance with loss prevention protocols.
- Coordinated with management to enhance security systems and processes in stores.
- Analyzed sales data to identify trends and patterns that indicated increased risk of loss, informing proactive measures.
- Communicated regularly with corporate loss prevention personnel regarding observed district trends.
- Conducted investigations into suspicious activities involving theft or fraud.
- Reviewed CCTV footage to gather evidence for investigations into criminal activity.
Loss Prevention Manager
Sears Roebuck
Franklin, Tennessee
05.2006 - 01.2010
- Developed and enforced loss prevention policies, minimizing shrinkage and strengthening store security measures.
- Monitored loss prevention operations, identifying theft and fraud incidents, mitigating operational impact.
- Conducted regular audits to ensure adherence to company loss prevention policies and identify compliance gaps.
- Trained staff on theft prevention techniques and incident reporting procedures.
- Assisted in creating employee training programs focused on shoplifting awareness and fraud detection.
- Reviewed incident reports from personnel and conducted further investigations.
- Interviewed individuals suspected of internal theft or shoplifting to gather information.
- Recommended loss investigation procedures to retail establishments for improved asset protection.
Receiving Manager
Sears Roebuck
Columbia, Tennessee
08.2003 - 05.2006
- Oversaw inventory control processes for incoming merchandise shipments.
- Coordinated receiving team schedules, enhancing daily operational efficiency.
- Verified items received against purchase orders to confirm delivery accuracy.
- Worked with vendors to address and resolve shipment delivery discrepancies.
- Ensured accurate record-keeping of received products and materials for inventory integrity.
- Inspected incoming products for damages or defects before inventory acceptance.
- Trained staff on safety protocols and proper handling of received goods.
- Conducted regular audits to ensure compliance with receiving procedures.
Receiving Associate
Sears Roebuck
Columbia, Tennessee
08.1998 - 08.2003
- Inspected incoming merchandise for quality and accuracy upon receipt.
- Unloaded trucks manually or with a hand truck.
- Operated equipment safely to transport heavy items within the warehouse.
- Organized items by sorting and labeling based on size, type, style, color, or product code. based on size, type, style, color, or product code.
- Organized stock systematically to enhance retrieval and storage efficiency.
- Maximized storage space by systematically organizing backroom areas by item type for improved accessibility.
- Assisted in cycle counts to maintain accurate inventory levels and support stock management.
- Verified shipping documents for accuracy, including bills of lading and invoices.
Education
High School Diploma -
Columbia Central High School
Columbia, TN05-2001
Bachelor of Science - Criminal Justice
Middle Tennessee State University
Murfreesboro, TNAssociate of Science -
Columbia State Community College
Columbia, TNSkills
- Inventory management
- Sales forecasting
- Sales analysis
- Visual merchandising
- Loss prevention
- Staff training
- Customer service
Certification
- Wicklander certified
Timeline
Assistant Store Manager
Dunham's Sports
09.2016 - Current
Store Manager
Freds Pharmacy
12.2014 - 08.2015
District Loss Prevention Manager
Sears Roebuck
01.2010 - 11.2014
Loss Prevention Manager
Sears Roebuck
05.2006 - 01.2010
Receiving Manager
Sears Roebuck
08.2003 - 05.2006
Receiving Associate
Sears Roebuck
08.1998 - 08.2003
High School Diploma -
Columbia Central High School
Bachelor of Science - Criminal Justice
Middle Tennessee State University
Associate of Science -
Columbia State Community College