Kevin Freck
Yorba Linda,CA
Summary
A dynamic entrepreneur and business leader with a proven track record of excellence in all facets of building and maintaining mutually beneficial experiences for both client and company.
Skilled in client and supplier relationship management.
Spearheaded initiatives that expanded market share, enhanced customer loyalty and drove revenue growth.
Skilled in project management and team collaboration, consistently delivering results beyond expectations.
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills.
Reliable and dedicated team player with a hardworking, results-oriented, and resourceful approach.
Overview
10
10
years of professional experience
Work History
Business Development
Pacific Utility Installation Inc.
Corona CA
03.2023 - 03.2024
- Contributed to the development of strategic business plans set forth by ownership aimed at expanding market share and presence.
- Developed strong relationships with existing clients and associates enhancing collaboration and opportunities.
- Identifying new business opportunities and potential clients.
- Daily contributor to maintaining efficient newly implemented CRM systems, streamlining client opportunity tracking and follow-up processes.
- Provided excellent customer service by promptly addressing inquiries from existing clients or potential customers on various channels such as systemic office visits, phone calls, and emails.
- Participated in industry networking events to establish and maintain connections with both existing and potential clients.
- Participated in brainstorming meetings to develop marketing collateral.
- Collaborated with team members to help expand sales and marketing channels.
- Collaborated with cross-functional teams to develop and implement sales strategies.
Account Executive
Control Air Enterprises
Anaheim Hills CA 92807
07.2021 - 03.2023
- One of five in the HVAC Service Division sales team to collectively generate $15 to $18M annual revenue.
- Collaborated with internal teams to develop and improve client retention.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Met existing customers to review current services and expand sales opportunities.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication and follow-through.
Entrepreneur & Start Up Founder
City Quest Ventures
Yorba Linda CA
10.2013 - 06.2021
- Built and developed, an e-commerce platform initially as an Amazon third-party seller with steady and incremental results from $1.8M first year to $6.8M annually.
- Primary strengths and focus on Operations, Sales, Purchasing, Accounting, Logistics, & Team Building.
- Developed strategic partnerships with key suppliers and vendors to enhance brand visibility and credibility.
- Developed strong brand recognition and customer loyalty by delivering high-quality products consistently over time.
- Launched new product lines successfully through comprehensive planning, strategy, and research.
- Improved customer satisfaction with exceptional project management skills and timely delivery of new and diverse product offerings.
- Negotiated contracts with suppliers for favorable terms that resulted in significant cost savings for the company.
- Generated additional revenue streams through constructive partner and supplier relationships.
- Developed strategic partnerships with key suppliers to enhance brand visibility and credibility.
- Implemented income-generating strategies to help grow revenue.
- Devised processes to boost long-term business success and increase profit levels.
- Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market conditions.
- Managed financial aspects of the business including forecasting, cash flow management, and product performance reporting to stakeholders.
Education
No Degree - Leadership Development & Organizational Growth
VIM (Private Institute)
Anaheim, CASkills
- General Manager
- Operations Manager
- Sales Manager
- Product Purchasing & Logistics Manager
- Oversight in Accounting & Payroll
- Oversight In Daily Banking Activity & Transactions
- Maintaining Harmonious Banking Relationships
- Initiate & Maintain Business Correspondence
- Implementing Sales Techniques & Positioning
- Project Management & Support
- Product & Services Positioning
- Sales Forecasting
- Performance Optimization
- Strategic Marketing
- Brand Development
- Client & Vendor Relationship Management
- Retail Customer Care & Service
- Retail Customer Complaint Resolution
- Team Leadership & Collaboration
- Client & Supplier Relationship Building
- Customer Complaint Resolution
- Community Event Planning & Management
Timeline
Business Development
Pacific Utility Installation Inc.
03.2023 - 03.2024
Account Executive
Control Air Enterprises
07.2021 - 03.2023
Entrepreneur & Start Up Founder
City Quest Ventures
10.2013 - 06.2021
No Degree - Leadership Development & Organizational Growth
VIM (Private Institute)