MICHAEL ERIKSEN
Las Vegas,NV
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
10
10
years of professional experience
Work History
Sales Representative
JIM MARSH CHRYSLER JEEP
07.2022 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
SALES CLOSER
PRESTIGE CDJR
03.2020 - 07.2022
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
FINANCE MANAGER
ABC HYUNDAI
04.2017 - 03.2020
- Assisted in keeping the CIT running clean
- Get deals approved , packaged and funded
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
- Sold warranties , finance products , gap insurance etc.
USED CAR MANAGER
DESERT BMW
05.2013 - 03.2017
- Managed sourcing, purchasing and showroom delivery of pre-owned inventory.
- Trained and mentored new sales team members.
- Purchase inventory at auction
- Wholesale vehicles
- Kept the used car lot standing tall
- Managed reconditioning costs and ran detail department
- Desk used car deals
Education
Associate of Science - ACCOUNTING
UNLV
LAS VEGAS06.1984
Skills
- Automotive Knowledge
- Sales Closer
- Finance Manager
- Used car Manager
- Sales Manager
- General Sales Manager
- General Manager
Timeline
Sales Representative
JIM MARSH CHRYSLER JEEP
07.2022 - Current
SALES CLOSER
PRESTIGE CDJR
03.2020 - 07.2022
FINANCE MANAGER
ABC HYUNDAI
04.2017 - 03.2020
USED CAR MANAGER
DESERT BMW
05.2013 - 03.2017
Associate of Science - ACCOUNTING
UNLV
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