Regional Director
Compass Group/Eurest Sector
2019 - Current
- Responsible for Region’s operational performance, quality, finance, risk management, customer/client satisfaction & retention.
- Provide direction/manage all budgeting, forecasting, capital expenditures and other financial matters for 30 client contracts & 41 food establishments
- Reviewed financial reports and identified opportunities for cost savings.
- Developed relationships with customers in the region through frequent visits or calls.
- Worked with management team to develop operational goals aligned with business strategy.
- Develop, implement & track KPIs that align with the client’s culture
- Collaborated with cross-functional teams to ensure alignment between departments on regional initiatives.
- Communicated regularly with stakeholders regarding changes in business strategy or operations plans.
- Instrumental in the business development process for prospective clients
- Create & facilitate quarterly business reviews
- Design new & refurbished kitchens, coffee bars, cafes, and dining spaces
- Develop/mentored, guided, set goals, and expectations for 2 direct managers, 1 group manager, 6 GMs, 20 chef managers. Used performance review process, holding staff accountable.
- Active member in Cross Sector Mentoring Program
- Plan, organize & facilitate regional “All Manager’s Meeting” – 6 Annual Meetings
