Polished individual committed to working hard and remaining calm in high-pressure situations. Offering more than 30 years in Heavy Truck Parts as Inside Sales Coordinator. Excellent communicator with proven success closing sales in inbound and outbound environments.
Overview
25
25
years of professional experience
Work History
Inside Sales Coordinator
LKQ Evans Heay Truck Parts
Athens , GA
11.1998 - 09.2023
Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Answered customers' questions about products, prices, and availability.
Expedited customer orders for quick delivery and to promote satisfaction.
Educated customers on product features and technical details to highlight benefits.
Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
Worked in conjunction with outside sales representative to maintain and grow product sales.
Coordinated and maintained customer accounts, including orders, payment processing, and order tracking.
Took inbound calls on headset, promoting products and services to secure new accounts.
Ensured that orders were processed accurately and delivered on time according to customer requirements.
Answered 50 to 75 calls per shift to assist with customer questions and concerns.