Kevin Galligan
Pompano Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Parts Specialist
bobcat of broward
Pompano Beach, FL
09.2011 - Current
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Received customer orders and placed them into the system for processing.
- Processed returns, exchanges, and refunds in a timely manner.
- Organized and labeled parts to ensure easy identification and retrieval.
- Monitored inventories on computer to generate accurate reports.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
Education
GED -
Saint Andrews Scots School
Buenos Aires, Argentina12-1990
Skills
- Teamwork and Collaboration
- Dependable and Responsible
- Customer Relations
- Cultural Awareness
- Attention to Detail
- Calm Under Pressure
- Research
- Leadership
- Verbal Communication
- Planning
- Time Management
- [Language] Translation
Certification
- Parts specialist certified
- Parts manager certifies
Languages
Spanish
Native/ Bilingual
French
Elementary
Affiliations
- Engage in a healthy lifestyle, sports
Timeline
Parts Specialist
bobcat of broward
09.2011 - Current
GED -
Saint Andrews Scots School
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