Kevin Gandhi
Des Plaines,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Sales Administrative Assistant
Kobayashi Healthcare International
07.2022 - Current
- Created and maintained reports and documents to assist with administrative support.
- Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
- Leveraged SEI system to generate reports and analytics related to sales activities and revenue data.
- Cross-trained to support other teams to meet operational needs and team deadlines
Expeditors International of Washington
05.2018 - 10.2021
- Verifying and updating new and existing carrier’s information into an internal application
- Experience with customer service, data entry and data management
- Hands-on experience in scheduling, coordinating, and dispatching trucks for deliveries
- Communicating daily with the carriers until freight delivers
- Take corrective action in the case of accidents and delays to minimize extra expenses
- Direct and dispatch drivers to designated locations for load pickup and delivery
System Support Specialist
Grainger, Insight Global
12.2017 - 05.2018
- Recommend hardware and software solutions and upgrades using a methodical process over the phone
- Maintain records of analyses, tests, techniques, and procedures applied in problem resolution to establish a record of activities for future use
- Coordinate between system customers, system support personnel, and commercial vendors to identify and resolve hardware, software, and other system issues
- Create domain accounts, unlock user accounts, and reset passwords using ClearSpider and Advantage Web
Corporate Innovation Intern
Exelon
08.2016 - 01.2017
- Updated floor plan information with names, employee/contractor, email address, and phone number
- Created presentations in PowerPoint building Oracle Business Intelligence and flyers
- Reconciled an average of 125 invoices each month in Concur for the IT department
- Created glossary (terms & definitions) in Microsoft Excel for the IT team at various locations
- Reimaged Windows laptops to a standard company build
Education
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Chicago, ILHigh School Diploma -
Maine East High School
Park Ridge, IL06.2013
Skills
- Microsoft Office (Word, PowerPoint, Outlook, and Excel)
- Office Support
- Administrative Procedures
- Multitasking and Time Management
- Customer Relations and Communications
- Database Maintenance
- Sales Recordkeeping
- Communication skills
Languages
Gujarati
Native or Bilingual
Hindi
Limited Working
Timeline
Sales Administrative Assistant
Kobayashi Healthcare International
07.2022 - Current
Expeditors International of Washington
05.2018 - 10.2021
System Support Specialist
Grainger, Insight Global
12.2017 - 05.2018
Corporate Innovation Intern
Exelon
08.2016 - 01.2017
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High School Diploma -
Maine East High School
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