Kevin Garcia

Promoted to Sales Manager Supervisor at Petco

• Created retail displays to highlight particular products and drive sales according to corporate strategy.
• Presented updated floor plans and design strategy to store management.
• Placed prices and descriptive signage to enhance displays and promote items.
• Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
• Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
• Communicated and coordinated execution of planogram with store management.
• Conducted staff meetings with sales personnel to introduce new merchandise.
• Authorized payment of invoices and return of merchandise.
• Printed various labels and tags for all merchandise.
• Arranged items in favorable positions and areas of store to attract customers and optimize sales.
• Tracked store inventory and oversaw ordering processes.
• Returned items to shelves and maintained organized appearance.
• Maintained current store, product and promotional knowledge to drive consistent sales.
• Provided every customer with professionapolite support for sales and service needs.
• Promoted brand through event marketing, demonstrations and sales.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
• Managed cash register operations using POS system including processing sales and returns.
• Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
• Stocked, replenished and organized inventory management.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Managed inventory control, cash control, and store opening and closing procedures.
• Completed point of sale opening and closing procedures.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Trained new employees on proper protocols and customer service standards.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Supervised creation of exciting merchandise displays to catch attention of store customers.

Promoted To Sales Manager

Currently At Petco.

• Maintained safety by quickly responding to alarms and investigating disturbances.
• Checked passes and credentials of persons seeking to enter property and issued passes for visitors.
• Maintained stamina during long periods of sitting, walking, and standing. Also focused and vigilant.
• Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
• Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds

• Maintained clean, well-organized and properly sanitized front counter area to greet customers.
• Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
• Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
• Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
• Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
• Monitored and counted food stock and supplies to reorder on time.
• Cleaned and maintained all food preparation stations.
• Trained sandwich artists to apply attention to detail and commitment to quality.
• Took orders, prepared foods and processed payments in full-service.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Used POS system and cash register to receive payments by cash, check, credit card and voucher.
• Kept workplace clean and organized in line with restaurant policies.