Erin Campo
Dover
Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Exceptional multitasking skills and ability to build relationships to drive business retention. Actively seeking a retail/customer service role where I can utilize my experience to add immediate value to an organization. Authorized to work in the US for any employer.
Overview
5
5
years of professional experience
Work History
Playcare Specialist
Petco
09.2024 - Current
- Ensured dog safety and well-being through exceptional care and supervision.
- Created clean, hygienic environments in kennels and play areas for dogs.
- Managed feeding schedules per owners’ dietary requirements for optimal health.
- Responded effectively to emergencies involving aggressive behavior or injuries.
- Communicated regularly with dog owners about pets’ progress and health concerns.
- Facilitated socialization for anxious dogs, easing their adaptation to the facility.
Barista/Cashier
Dunkin’
04.2022 - 12.2023
- Customer service.
- Receive and process customer payments.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. Clean or sanitize work areas, utensils, and equipment.
- Take out garbage.
- Stock customer service stations.
- Describe menu items to customers or suggest products that might appeal to them.
Sales Associate
Hot Topic
09.2022 - 12.2022
- Exceeded customer service expectations by establishing personal connections with customers.
- Built strong rapport with customers through effective problem solving and quality service.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to streamline restocking processes and improve efficiency.
Food Prep
Camp Nyoda
06.2021 - 08.2021
- Maintained sanitary conditions by performing cleaning duties and washing dishes.
- Replenished serving stations with food and drink items as needed.
- Prepared and cooked food using standard recipes and following directions.
- Set up and cleared dining areas efficiently before and after meals.
- Served food and beverages, ensuring portion control and presentation.
Education
Academy for Multimedia -
Morris County School of Technology
Denville, NJ06.2024
Skills
- Money Handling/ Register Experience
- Time management
- Customer service
- Leadership
- Food Service/Barista Experience
- Dog Behavior and Body Language
- Dog Supervision and Safety
- Animal Handling and Care (feeding, cleaning common areas and kennels)
- Photography/Videography
- Video post-production
- Google Docs
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Playcare Specialist
Petco
09.2024 - Current
Sales Associate
Hot Topic
09.2022 - 12.2022
Barista/Cashier
Dunkin’
04.2022 - 12.2023
Food Prep
Camp Nyoda
06.2021 - 08.2021
Academy for Multimedia -
Morris County School of Technology