Kevin Gates
MPS Enterprises LLC
Dunellen,New Jersey
19
years of professional experience
Security and Asset Protection Professional with 18+ years of experience in security operations, loss prevention, team leadership, investigations, and customer service. Proven ability to supervise officers, conduct investigations, reduce shrink, respond to emergencies, and maintain safe environments. S.O.R.A. certified with strong report writing and surveillance experience.
Work History
Merchandiser
5 Years- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Established strong vendor relationships to maintain and support business.
- Conferred with store managers to obtain information about customer needs and preferences.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Asset Protection Detective
9 Months- Adhered to asset protection programs and procedures to enforce audit compliance.
- Maintained security for a high-volume retail location with zero major security incidents during assigned shifts.
- Participated in store shortage reduction program by working with teammates in multiple departments.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Asset Protection Investigator
10 Years 10 Months- Assisted Department Managers in identifying inventory shortages and reducing shrink.
- Operated CCTV, burglar alarms, fire alarms, and electronic security systems.
- Communicate verbally and in writing with stores on various issues.
- Utilize multiple Asset Protection Databases.
- Completion of daily, weekly, and monthly reports.
- Collected and organized all surveillance data and information to protect client possessions and workspaces.
Security Supervisor
1 Year 9 Months- Note and follow up on any unusual behavior.
- Respond to calls in both routine and emergency situations.
- Maintain accurate and detailed logs of all events that occurred during each shift.
- Process and log accurate and detailed incident reports.
- Deliver accurate verbal and written reports to company personnel.
- Patrol commercial property and the associated parking garage.
- Enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance.
- The close supervision of the security personnel on-site, the management of the security program and the day-to-day liaison between the Property Manager and Universal Protection Service.
- In managing this on-site security force, the Post Commander provides the leadership, direction, guidelines and procedural framework within which the staff will operate.
Security Supervisor
1 Year 9 Months- Detect and apprehend any unauthorized personnel.
- Monitor security camera system day and night to protect lives and property.
- Monitor alarm systems to detect any unauthorized entries into protected areas.
- Prevent crimes through careful observation and investigation of suspicious and unusual behavior.
- Management, supervisory, communicative and interpersonal skills, and able to be flexible and operate on an "emergency/on-call basis"
- Prevent crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
Security Officer
4 Years 11 Months- Foot, bike or golf cart patrol of interior and exterior areas of assigned locations.
- Execute security services as outlined in site-specific post orders and directed by security management.
- Observe and report suspicious activities and persons.
- Write detailed narrative reports and maintain daily activity reports (DARs).
- Enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance.
Education
Associate of Science - Criminal Justice
High School Diploma
Skills
CPR and Child CPR Training (2014)
Security Officer Registration Act (S.O.R.A.) Certified
Report writing
Organized Retail Crime (ORC) Trained
CCTV Surveillance
Loss Prevention
Investigations
Conflict Resolution
Incident Response
Access Control
Team Leadership
Emergency Response
Report Writing
Inventory Control
Retail Asset Protection
Customer Service
Microsoft Office
Merchandise Inspection
Attention to Detail
Retail execution software
Inventory Control
Timeline
Merchandiser
MPS Enterprises LLC
08.2021 - CurrentRead More
Asset Protection Detective
Lord & Taylor
05.2019 - 02.2020Read More
Asset Protection Investigator
Lord and Taylor
10.2015 - CurrentRead More
Security Supervisor
Universal Protection Services
01.2014 - 10.2015Read More
Security Supervisor
IPC International
04.2012 - 01.2014Read More
Security Officer
IPC International
04.2007 - 03.2012Read More
Union Catholic Regional High School
High School Diploma
Read More
Middlesex County College
Associate of Science from Criminal Justice
Read More