Kevin Golembeski
Mt Anthony Country Club
Box Elder,SD
31
years of professional experience
Golf operations leader with deep expertise in managing and enhancing golf programs and facilities. Proven ability to optimize operational efficiency, drive member satisfaction, and lead teams toward shared goals. Strong knowledge of course management, event planning, and customer service. Adaptable and reliable, skilled in fostering collaboration and delivering impactful results.
Experienced with managing comprehensive golf operations, from course maintenance to member services. Utilizes team-oriented leadership to drive operational success and enhance customer satisfaction. Track record of strategic planning and financial management, ensuring smooth and profitable operations.
Work History
Director of Golf Operations
2 Years 5 Months- Developed and implemented strategic initiatives to enhance member engagement and retention.
- Managed budgeting processes, aligning financial resources with operational goals for increased efficiency.
- Led staff training programs to improve service standards and operational excellence across departments.
- Oversaw daily golf operations ensuring optimal course conditions and customer satisfaction.
- Coordinated tournament logistics, optimizing scheduling to maximize participation and revenue generation.
- Fostered partnerships with vendors to enhance product offerings and maintain competitive pricing strategies.
- Implemented sustainable practices within golf operations, promoting environmental stewardship among members and staff.
- Streamlined operations for increased efficiency while maintaining exceptional course conditions.
- Ensured compliance with all safety regulations during daily operations, minimizing risk factors associated with accidents or injuries on the course.
Southern Vermont Manager
1 Year 6 Months- Sales, Scheduling, and Daily Operations for Southern Vermont Pest Control Route
- Directed pest control operations, ensuring compliance with safety regulations and environmental standards.
- Trained and mentored team members on effective pest management techniques and customer service excellence.
- Analyzed service data to identify trends, improving operational efficiency and client satisfaction scores.
Owner/Operator
12 Years 6 Months- Managed all operations, marketing, staff, bookkeeping, and reservations for a seventeen-bedroom bed & breakfast inn with lounge.
- Managed daily operations, ensuring high standards of guest service and satisfaction.
- Developed marketing strategies to enhance brand visibility and attract new clientele.
- Oversaw financial management, including budgeting, forecasting, and expense control.
Director of Domestic/International Tour Sales
4 Years 1 Month- Managed contract negotiations, pricing, reservations, planning, and ticketing for Killington Resort, Mount Snow Resort, Attitash Bear Peak, Sunday River Resort, Sugarloaf Resort, sixteen condominium complexes, and six hotels, ensuring seamless operations across all properties.
- Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
- Oversaw budgeting processes, ensuring alignment with organizational goals and financial objectives.
- Led cross-functional teams to implement operational improvements across multiple departments.
Group Sales & Services
1 Year 2 Months- Coordinated reservations for various groups, Developed detailed plans for events, and Managed ticketing operations for guests for Seven Condominium Complexes, 200 Room Hotel, and Mountain Ticketing for Killington Resort
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Front Desk/Reservations
4 Years 1 Month- Coordinated central reservations for seven condominium complexes and 200-room hotel, ensuring seamless booking and guest experience.
- Managed front desk operations at a busy hotel, ensuring guest satisfaction and efficient service.
- Maintained a professional atmosphere at the front desk by greeting clients warmly and addressing their needs promptly.
- Supervised front desk staff consisting of [Number] employees.
- Developed strong relationships with clientele through exceptional customer service skills while handling transactions at the front desk.
Education
BS - Hospitality Business Management
Skills
Golf Management Software
Reservations expertise
Reservation Systems Management
Customer Relationship Management
Event Coordination
Hospitality sales expertise
Revenue Optimization
Course Maintenance Oversight
Back of house operations
Staff leadership
Membership Engagement
Property representation skills
Food and beverage management
Membership growth
Facility management
Interests
Camping
Golf
Kayaking
Hiking
Raising & Training Dogs for Freedom Guide Dog School
Timeline
Director of Golf Operations
Mt Anthony Country Club
03.2024 - CurrentRead More
Southern Vermont Manager
Vermont Pest Control
01.2018 - 07.2019Read More
Owner/Operator
Innkeeper-K&K Properties Inc DBA Bromley View Inn
06.2005 - 12.2017Read More
Director of Domestic/International Tour Sales
American Skiing Company
03.2001 - 04.2005Read More
Group Sales & Services
American Skiing Company
01.2000 - 03.2001Read More
Front Desk/Reservations
Killington Ltd
11.1995 - 12.1999Read More
Rochester Institute of Technology
BS from Hospitality Business Management
Read More