Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Dock Master
Freedom Boat Club
11.2021 - 04.2024
Maintained upkeep and cleanliness of multiple vessels.
Assisted members with boarding/disembarking boats, casting off/securing lines.
Maintained accurate records in the reservation system, and maintenance logs.
Monitored weather and communicated with members and staff about hazardous conditions.
Ran the dock with little to no supervision.
Server
Del Sur
12.2021 - 06.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Airfield Management Shift Lead
Air Force
09.2018 - 09.2021
Anticipated aircraft equipment needs for air evacuation and cargo flights.
Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
Spearheaded personnel safety initiatives to foster safe operating environment for all aircraft operations.
Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
Addressed medical emergencies and flight operation obstacles as both first responder and emergency management leader.
Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
Airfield Operations Specialist
Air Force
02.2017 - 08.2018
Transmitted flight plans and arrival reports to flight and air traffic control centers.
Processed local and cross-country flight clearances and checked accuracy of flight plans.
Maintained flight logs on incoming and outgoing flights and individual flights.
Conducted departure and arrival briefings.
Anticipated aircraft equipment needs for air evacuation and cargo flights.
Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
Addressed medical emergencies and flight operation obstacles as both first responder and emergency management leader.
Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.