Kevin Gomes
Framingham,MA
Summary
Passionate Team Sports Associate with comprehensive background in coaching, team management and player development. Experience includes leading sports teams to success, fostering teamwork among players, and implementing effective training programs. Strengths include strategic planning, leadership skills, and ability to motivate others. Previous roles have consistently led to improved team performance and individual player growth.
Overview
4
4
years of professional experience
Work History
Team Sports Associate
Dick's Sporting Goods, Inc
Natick, MA
10.2021 - Current
- Provided customer service to team sports customers by answering product inquiries, offering advice and guidance on product selection, and processing sales transactions.
- Organized merchandise displays in the team sports department to promote sales.
- Assisted with maintaining inventory levels of products in the team sports department by replenishing stock as needed.
- Performed daily opening and closing procedures for the team sports department.
- Maintained cleanliness of the team sports department by vacuuming, dusting, and restocking shelves.
- Developed creative visual merchandising displays for featured items in the team sports department.
Guest Advocate
Target
Framingham, MA
11.2020 - 01.2021
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Provided product knowledge to customers on the features and benefits of products.
- Maintained an organized workspace while stocking merchandise.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Resolved customer complaints in a professional manner.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
Framingham High School
Framingham, MA06-2023
Some College (No Degree) - Business Administration
Massachusetts Bay Community College
Wellesley Hills, MASkills
- Merchandise replenishment
- Skill assessment
- Game strategy
- Player motivation
- Seasonal support
- Product restocking
- Sales assistance
- Order tracking
- Merchandise displays
- Store maintenance
- Department recovery
- Sports expertise
- Customer interaction
Affiliations
- I am a valuable teammate when I am playing soccer, my favorite sport
Languages
English
Professional
Portuguese
Professional
Timeline
Team Sports Associate
Dick's Sporting Goods, Inc
10.2021 - Current
Guest Advocate
Target
11.2020 - 01.2021
High School Diploma -
Framingham High School
Some College (No Degree) - Business Administration
Massachusetts Bay Community College
Similar Profiles
Zach LarsonZach Larson
Golf Technician/Customer Service Specialist at Dick's Sporting GoodsGolf Technician/Customer Service Specialist at Dick's Sporting Goods
Alexis TalbotAlexis Talbot
Administrative Assistant at Dick's Sporting GoodsAdministrative Assistant at Dick's Sporting Goods
Kaylee RoetsKaylee Roets
Customer Service Specialist Head Cashier at Dick's Sporting GoodsCustomer Service Specialist Head Cashier at Dick's Sporting Goods
Devyn StahlDevyn Stahl
Apparel Assistant Manager at Dick's Sporting GoodsApparel Assistant Manager at Dick's Sporting Goods
Annabel ElmoreAnnabel Elmore
Assistant Reservations Manager at Columbus Hospitality GroupAssistant Reservations Manager at Columbus Hospitality Group