Kevin Gonzales
Phoenix,AZ
Summary
Experienced regional manager and lead project manager with a proven track record in the hospital and healthcare industry. Skilled in program management, data analysis, business process improvement, team development, and software implementation. Adept at account management, specializing in data verification, account updates, and problem-solving. Detail-oriented with in-depth knowledge across various medical fields, record maintenance, and account reconciliation. Successful in revitalizing customer engagement and driving substantial growth through innovative strategies. Proficient in product monetization and mobilization to enhance long-term revenue generation. Committed to consistently exceeding customer expectations and needs.
Overview
8
8
years of professional experience
Work History
Project Manager - Global Study Manager
Labcorp Drug Development
09.2022 - Current
- Act as the primary liaison between Sponsors, Labcorp, and the Study Team for the current portfolio of studies in Phase I, II, III, etc.
- Leads successful interactions between LabCorp study team members needed to provide seamless study delivery to clients.
- Provides project management oversight, focusing on key client deliverables through budget, risk, and milestone management.
- Reviews SOW to ensure quality implementation of client specifics and protocol requirements.
- Manages and oversees day-to-day project-related activities.
- ASCEND Employee Resource Group Chapter Lead Indianapolis.
- Part of Labcorp Diversity & Inclusion Team.
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
Project Manager - Oncology Account Specialist
Caris Life Sciences
01.2020 - 09.2021
- Oversee communication between our clients, field team, and lab personnel in order to ensure patient cases and testing are completed proficiently, affectively, and timely. This is to ensure the best outcomes for our oncology patients.
- Working daily discrepancies to ensure all documentation and cases are complimented with our company and federal guidelines.
- Duties also encompass consultation and drug reimbursement coordination for Caris Life Sciences. This involves oversees inbound request and questions pertaining molecular profiling, germline, and treatments for our patients both international and domestic.
- Necessitate the creation of training materials and programs for our customer support department.
- Identified plans and resources required to meet project goals and objectives.
Senior Project Manager | Associate Regional Manager
Scribe America | Health Channels
01.2017 - 01.2019
- Spearheaded implementations and managed existing clients for the Phoenix, AZ market and well as North America.
- Recruitment of new regional project managers, leadership training, and education.
- Review and analyze data to present to clientele to spearhead operational efficiencies and cost-saving measures.
- This included monitoring site performance of emergency departments and outpatient facilities for a multitude of hospital and independent healthcare organizations.
- Developed long-term business strategy by using customer feedback to identify necessary process improvements.
- Help clients with EHR transitions and go-lives of computer systems.
- Maintained schedules to meet key milestones at every project phase.
Education
Project Management Certification - PMP
Coursera
Online 11-2024
Skills
- Microsoft Office 365, Adobe, Salesforce, Jira, Workfront, Salesforce, Etc
- Project Implementation, Strategic Planning, and Rollout
- Communication, Management, and Leadership
- Advanced Problem Solving, Analytics
- Sales, Recruiting, Marketing/Advertising
- Building/Maintaining Client Relationship
- SOP, Training, and Employee Development
- Emotional Intelligence, Time Management
- Cost Reduction, Budgeting, & Increase Efficiency
- Genetic AI & Sequencing Knowledge AI (Artificial Intelligence)
Languages
German
Intermediate (B1)
Timeline
Project Manager - Global Study Manager
Labcorp Drug Development
09.2022 - Current
Project Manager - Oncology Account Specialist
Caris Life Sciences
01.2020 - 09.2021
Senior Project Manager | Associate Regional Manager
Scribe America | Health Channels
01.2017 - 01.2019
Project Management Certification - PMP
Coursera
Similar Profiles
Raj MahantyRaj Mahanty
Manager, Safety Systems at Fortrea Development India Pvt Ltd (Formerly known as Labcorp Drug Development India Private Limited)Manager, Safety Systems at Fortrea Development India Pvt Ltd (Formerly known as Labcorp Drug Development India Private Limited)
Musundi WabuyeleMusundi Wabuyele
Bioanalytical Senior Lead Scientist I at Labcorp Drug DevelopmentBioanalytical Senior Lead Scientist I at Labcorp Drug Development
James CzaplickiJames Czaplicki
Laboratory Scientist at Labcorp Drug DevelopmentLaboratory Scientist at Labcorp Drug Development
Vismaya TMVismaya TM
Clinical Data Analyst at Fortrea (Formerly Labcorp Drug Development)Clinical Data Analyst at Fortrea (Formerly Labcorp Drug Development)
BrandyAnne WheatenBrandyAnne Wheaten
Float Pharmacy Technician at United Healthcare GroupFloat Pharmacy Technician at United Healthcare Group