Summary
Overview
Work History
Skills
Bilingual
Computer Literacy
Timeline
Generic

Kevin Gonzalez Morales

Irving,TX

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Sales Rep

Adonis Auto Group
07.2023 - 10.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Negotiated contracts with clients and developed relationships with key personnel.

Server

Catfish House
06.2017 - 06.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Skills

  • Conflict and Complaint Resolution
  • Billing and Payment Processing
  • Price Memorization
  • Sales Expertise

Bilingual

Fluent in Spanish

Computer Literacy

Proficient in programs such as Microsoft Excel, Word, and Outlook

Troubleshooting knowledge

Timeline

Sales Rep

Adonis Auto Group
07.2023 - 10.2023

Server

Catfish House
06.2017 - 06.2023

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Kevin Gonzalez Morales