Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Kevin Gregorio

San Jose,CA

Summary

Seasoned Operations Supervisor with a proven track record at Cedar Fair, adept in budgeting and cost control, enhancing workflow optimization, and leading teams to exceed operational goals. Excelled in staff training and development, achieving significant expenditure reductions. Skilled in bilingual communication, fostering a culture of high performance and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Cedar Fair
Santa Clara, CA
06.2023 - Current
  • Facilitated team meetings to discuss operational challenges and brainstorm solutions.
  • Developed and monitored operational budgets, achieving a reduction in unnecessary expenditures. Reduced a 39% food cost of goods to 28%.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
  • Conducted regular performance evaluations, providing feedback and development opportunities to staff.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Area Supervisor

Cedar Fair
Santa Clara , CA
01.2021 - 06.2023
  • Scheduled staff shifts to ensure adequate coverage during peak hours.
  • Monitored inventory levels and placed orders as needed to maintain optimal stock.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Coordinated daily operations across multiple locations to ensure efficiency and effectiveness.

Mentor Volunteer, At-Risk Youth

Bright Futures Non Profit Organization
San Jose, CA
09.2018 - 05.2023
  • Organized group activities to promote team building among the mentees.
  • Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
  • Developed strategies to help young people develop self-esteem and healthy coping skills.

Supervisor

Cedar Fair
Santa Clara, CA
06.2019 - 01.2021
  • Managed a team of 14 employees, ensuring that high productivity and quality standards were met.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Monitored employee productivity to provide constructive feedback and coaching.

Education

Bachelor of Science - Criminal Justice

California State University, East Bay
Hayward, CA
12-2024

Skills

  • Budgeting and cost control strategies
  • Workflow optimization
  • Operations management
  • Staff supervision
  • Employee scheduling
  • Bilingual
  • Tech-Savvy
  • Staff training and development
  • Verbal and written communication
  • Team leadership

Certification

  • ServSafe Certified since 2017, updated annually.
  • Alcohol Certified since 2019, updated annually.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Operations Supervisor

Cedar Fair
06.2023 - Current

Area Supervisor

Cedar Fair
01.2021 - 06.2023

Supervisor

Cedar Fair
06.2019 - 01.2021

Mentor Volunteer, At-Risk Youth

Bright Futures Non Profit Organization
09.2018 - 05.2023

Bachelor of Science - Criminal Justice

California State University, East Bay

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Kevin Gregorio