Kevin Guzman
The Bronx,NY
Summary
Efficient Line Server known for high productivity and ability to complete tasks swiftly. Specialize in portion control, maintaining sanitation standards, and customer service. Excel in time management, teamwork, and communication skills, ensuring smooth operation in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Line Server
Hale & Hearty Soups
New York, New York
08.2021 - 02.2022
- Maintained clean, organized and orderly checkout and dining areas with efficient sweeping, glass washing and spill removal
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation
- Prepared and Stocked salad and cold food lines, and verified temperatures of different food items
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Assisted kitchen staff with food counts by determining number of items required for complete service
Package Handler
UPS
11.2020 - 04.2021
- Responsible for the safe and secure delivery of every package
- Used scanners to track parcel information such as condition or receipt
- Loaded package containers onto forklifts and transported into packaging areas
- Prepared pallets of boxes for easy transportation between customer and storage locations
- Kept storage areas organized, clean and secure to fully protect company assets
- Labeled packages according to instructions provided on work orders
- Assembled, sealed and loaded packages into correct trucks
Cashier
Veselka
12.2019 - 05.2020
- Assisted with the flow of guests by taking food and drink orders
- Inputs orders on a computerized device via a point of sale (POS) platform by scanning items, and itemizing and totaling customer purchases
- Maintained high standards of customer service during high-volume, fast-paced operations
- Trained new cashiers on procedures, customer service and sales techniques
- Resolves customer issues and answers questions about offerings and purchasing processes
Education
General Education Development Diploma (GED) -
NYC GED
New York, NY08.2019
Skills
- Food Safety
- Sanitation
- Food Preparation
- Leadership
Timeline
Line Server
Hale & Hearty Soups
08.2021 - 02.2022
Package Handler
UPS
11.2020 - 04.2021
Cashier
Veselka
12.2019 - 05.2020
General Education Development Diploma (GED) -
NYC GED