Kevin Haley

Obtain orders, facilitate parts removal from vehicle or source from alternative source, obtain payment and arrange delivery or shipment to customer.

• Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
• Ordered parts for customers, repair shops and service department for use in lawn and garden equipment.
• Assisted customers with diagnosing problems for lawn and garden equipment and purchasing necessary replacements.
• Completed sales and service documentation for customer and business records and provided receipts of purchase.
• Conducted cash handling, credit card transactions, and register closeout at end of business day.
• Adhered to company guidelines for performance and compliance.
• Maintained clean and neat parts counter and sales floor.
• Assisted customers in finding appropriate parts promptly.
• Trained and mentored junior employees on regulations, best practices, and performance strategies.
• Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
• Stocked and managed stock of parts.
• Reached out to vendors outside usual network to find parts not available from traditional sources.

• Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
• Completed sales and service documentation for customer and business records and provided receipts of purchase.
• Maintained clean and neat parts counter and sales floor.
• Assisted customers in finding appropriate parts promptly.
• Researched vehicles and parts via physical catalogs and electronic means.

• Safely and punctually delivered auto parts to local automobile stores from large distributor.
• Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
• Pulled parts off store shelves to fill customer orders.
• Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.