Kevin Harris
Sulphur,USA
Summary
Dynamic professional with strong problem-solving abilities and a commitment to continuous learning, complemented by exceptional communication skills. Eager to drive team success and deliver impactful results through collaboration and innovative thinking. Prepared to embrace new challenges and contribute to organizational goals with unwavering dedication and enthusiasm. Passionate about leveraging skills to foster growth and enhance overall performance in a fast-paced environment.
Overview
18
18
years of professional experience
Work History
General Manager of Operations
Moore Pet Supplies/Security Boss Manufacturing
05.2017 - 07.2023
- Streamlined operational processes to enhance efficiency and reduce costs.
- Oversaw inventory management systems, ensuring optimal stock levels and minimizing waste.
- Collaborated with senior leadership to align operations with organizational goals and objectives.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Sales Representative
Russ Darrow Kia Of Waukesha
03.2011 - 04.2017
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Conducted product demonstrations, showcasing vehicle features and benefits effectively.
- Trained junior staff on effective sales techniques and product knowledge.
- Implemented strategic follow-up processes, increasing customer retention rates significantly.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Cleaning Supervisor
Three Bears Resort
02.2005 - 01.2011
- Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and monitoring progress throughout the shift.
- Conducted regular inspections to maintain cleanliness and compliance with health regulations.
- Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Improved client satisfaction with high-quality cleaning services through regular inspections and addressing issues promptly.
- Upheld company standards of professionalism at all times when interfacing with both clients and colleagues alike.
Education
No Degree - Criminal Justice
McNeese State University
Lake Charles, LASkills
- Self motivation
- Excellent communication skills
- Problem identification
- Organization and leadership
- Operations management
- Business development
- Employee relations and conflict resolution
- Policies and procedures implementation
Timeline
General Manager of Operations
Moore Pet Supplies/Security Boss Manufacturing
05.2017 - 07.2023
Sales Representative
Russ Darrow Kia Of Waukesha
03.2011 - 04.2017
Cleaning Supervisor
Three Bears Resort
02.2005 - 01.2011
No Degree - Criminal Justice
McNeese State University