Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Hartwell

Telehealth Adoption Specialist
Atlanta,GA

Summary

Dynamic and results-oriented project manager with a proven ability to lead cross-functional teams, streamline workflows, and drive efficiency in IT and healthcare technology. Skilled in telehealth expansion, EPIC system integrations, and optimizing operational performance. As a certified ScrumMaster, experienced in Agile methodologies, stakeholder collaboration, and system implementation. Adept at bridging technical and operational gaps to deliver high-impact solutions that enhance user adoption. Seeking a higher-level IT role to apply technical expertise, leadership, and a passion for innovation.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Telehealth Adoption Specialist

Iron Bow Technologies
02.2022 - Current
  • Act as a key liaison between IT, clinical teams, and vendors to implement and support telehealth initiatives at Grady Memorial Hospital.
  • Configure and optimize Epic system workflows and telehealth platforms for seamless clinical integration.
  • Lead and manage telehealth projects, ensuring successful deployment and stakeholder collaboration.
  • Provide technical training and ongoing support to enhance provider adoption and operational efficiency.

Engineering Technician

Osmose Utilities
08.2021 - 11.2021
  • Use data/project management systems to document, track and report on progress of production projects.
  • Applied engineering principles to develop and operate electrical, mechanical and data processing systems.
  • Track and report on progress of production projects. Track time spent on projects and maintains schedule.
  • Responsible for analyzing information before data is uploaded and deployed.
  • Responsible for trouble-shooting, problem solving, monitoring and refreshing systems.

Help Desk Support Technician

Georgia Southern University
05.2018 - 08.2020
  • Provide support for all Information Technology products and services including but not limited to, answering questions, troubleshooting problems, teaching, or instructing customers regarding software or hardware functionality, and communicating policy.
  • Provide excellent customer service and support to end users on a variety of devices.

Education

Bachelor of Science - Information Technology

Georgia Southern University
Statesboro, GA
08.2017 - 05.2021

Skills

EPIC Systems: Hyperspace, Galaxy Telehealth Platforms: MyChart, ExtendedCare

Infectious passion for growth and innovation

Scrum practitioner

Creative problem solver, thinker, and doer

undefined

Certification

Certified ScrumMaster® (CSM®)

Timeline

Telehealth Adoption Specialist

Iron Bow Technologies
02.2022 - Current

Engineering Technician

Osmose Utilities
08.2021 - 11.2021

Certified ScrumMaster® (CSM®)

06-2021

Help Desk Support Technician

Georgia Southern University
05.2018 - 08.2020

Bachelor of Science - Information Technology

Georgia Southern University
08.2017 - 05.2021
Kevin HartwellTelehealth Adoption Specialist