Overview
Work History
Education
Skills
References
Timeline
Generic

Kevin Hawkins

Sunrise,Florida

Overview

17
17
years of professional experience

Work History

Patient Transport Driver

TLC Comfort Care
Fort Lauderdale, Florida
06.2023 - Current
  • Greeted patients and ensure that they arrived to and from their medical appointments safely.
  • Communicate effectively with patients, families, and healthcare team members.
  • Provided wheelchair assistance when necessary to transport patients between locations within the facility.
  • Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
  • Demonstrated flexibility and adaptability, responding to unexpected changes in transport schedules or routes.

Dietary Assistant

Select Medical
Atlanta, GA
04.2017 - 05.2023
  • Assisted in the preparation of food items according to standardized menus.
  • Adhered to all established safety and sanitation standards when handling food items.
  • Monitored temperatures of prepared foods to ensure safe storage and consumption.
  • Ordered supplies for the dietary department from approved vendors.
  • Provided assistance with tray assembly for patients or other customers as necessary.
  • Participated in menu planning activities by suggesting new ideas or recipes based on customer preferences.

Customer Service Representative

Neighborhood Choice Financial Services
Atlanta, GA
10.2019 - 07.2020
  • Assisted customers with purchasing stamps, utility bill payments, money orders, international money wires, Western Union transfers, check cashing transactions, payday advance loans.
  • Performed administrative tasks such as filing paperwork.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Spa Attendant

R3 Station
Grand Rapids, MI
05.2008 - 02.2017
  • Greeted customers, answered questions and provided information about services.
  • Provided customer service and support to guests in the spa area.
  • Assisted with booking appointments and processing payments for services.
  • Ensured cleanliness of all equipment and supplies used in treatments.
  • Stocked towels, linens, robes and other amenities in the locker rooms.
  • Assisted massage therapists with setting up treatment rooms before each appointment.
  • Handled phone calls from clients inquiring about services or making reservations.

Education

High School Diploma -

Creston High School
Grand Rapids
06-2008

Some College (No Degree) - Computer Science

Eastern Michigan University
Ypsilanti, MI

Skills

  • Customer Service Verbal & Written Communication

References

References available upon request.

Timeline

Patient Transport Driver

TLC Comfort Care
06.2023 - Current

Customer Service Representative

Neighborhood Choice Financial Services
10.2019 - 07.2020

Dietary Assistant

Select Medical
04.2017 - 05.2023

Spa Attendant

R3 Station
05.2008 - 02.2017

High School Diploma -

Creston High School

Some College (No Degree) - Computer Science

Eastern Michigan University

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Kevin Hawkins