Kevin Hawthorne
Charlotte,NC
Summary
Dedicated Locksmith Technician specializing in lock installation, repair, and emergency response. Expertise in conducting security assessments and fostering customer satisfaction through effective communication. Experienced in completing tasks in diverse environments, ensuring safety and organization. Committed to adding value to a team by leveraging technical skills and strong work ethic.
Overview
19
19
years of professional experience
Work History
Locksmith Technician
A&D Lock and Key
Greenville, South Carolina
02.2018 - 02.2026
- Installed and repaired locks for residential and commercial properties, ensuring security and functionality for clients.
- Responded to emergency lockout situations, providing prompt assistance to clients.
- Conducted security assessments, recommending appropriate locking systems for clients.
- Collaborated with team members to troubleshoot complex locking mechanisms and solutions.
- Educated clients on lock maintenance practices, promoting longer security system lifespan and reliability.
- Utilized specialized locksmithing tools for accurate repairs and installations, enhancing overall service quality.
Inspection Engineer
Summit Engineering Group
Rock Hill, South Carolina
10.2014 - 01.2018
- Conducted thorough inspections to ensure compliance with industry standards.
- Collaborated with cross-functional teams to improve inspection processes, ensuring adherence to quality standards.
- Directed cross-functional teams to integrate suppliers with technological strategies, streamlining global procurement and materials management.
- Communicated with engineering personnel to analyze test results and their implications for project outcomes.
- Monitored production processes and adjusted schedules.
- Designed reinforced concrete, steel, timber, and masonry structures in accordance with established engineering principles and safety standards.
Supervisor
Bernie's Irrigation
Greenville, South Carolina
04.2007 - 09.2014
- Directed subordinates on job duties and responsibilities to enhance team effectiveness.
- Trained staff on safety protocols and equipment handling procedures.
- Oversaw daily irrigation system operations and maintenance to ensure optimal functionality.
- Ensured compliance with local regulations regarding water usage and conservation.
- Resolved customer inquiries related to service issues and product usage.
- Addressed customer complaints promptly to maintain high levels of satisfaction.
Education
MBA - Finance, Entrepreneurship, Marketing, Business
Strayer University
Charlotte, NC12-2020
Skills
- Lock installation and repair
- Security assessment
- Tool utilization
- Emergency assistance
- Team leadership
- Staff training
- Time management
- Decision-making
- Critical thinking
- Human resources management
- Customer satisfaction
- Team collaboration
- Human resources management
- Human resources management
Timeline
Locksmith Technician
A&D Lock and Key
02.2018 - 02.2026
Inspection Engineer
Summit Engineering Group
10.2014 - 01.2018
Supervisor
Bernie's Irrigation
04.2007 - 09.2014
MBA - Finance, Entrepreneurship, Marketing, Business
Strayer University