Kevin Horne
Kroger
Kountze,Texas
1
Certification
19
years of professional experience
Versatile Assistant Store Manager with 15+ years of experience in retail leadership. Strong in relationship building, time management, and business planning. Proven ability to streamline daily operations, reduce shrink, and support consistent sales and service results.
Work History
Assistant Store Manager
7 Years 8 Months- Directed store operations, aligning staffing, merchandising, and service standards with daily sales priorities.
- Monitored inventory levels, reduced shrink, and maintained accurate stock presentation across high-traffic areas.
- Enforced safety, cleanliness, and policy compliance across front-end and sales floor functions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Coordinated with regional and divisional Food Safety teams to identify and address pest issues in store.
- Supervised department leaders, reinforcing performance expectations and coaching associates on execution.
- Coordinated scheduling and labor deployment to support customer demand and operational coverage.
Assistant Store Manager
10 Years 8 Months- Directed store operations, aligning staffing, merchandising, and service standards with daily sales priorities.
- Trained new associates on register procedures, merchandising standards, and operational workflows.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Coordinated closely with Food Safety team across Fresh Areas to maintain ongoing compliance.
- Oversaw regulatory and daily compliance issues from Hardlines side of company and executed timely follow-up to support resolution.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Resolved customer concerns quickly, protecting service quality and store reputation.
Education
High School Diploma
Skills
Regulatory compliance
Business planning
Time management
Inventory management
Team leadership
Sales strategy
Store policy enforcement
Certification
- Certified Food Safety, Kroger 2019-Present
- Certified Food Safety, Walmart 2008-2018
Timeline
Assistant Store Manager
Kroger
02.2019 - CurrentRead More
Assistant Store Manager
Walmart
03.2008 - 11.2018Read More
Hallsville High School
High School Diploma
Read More