Kevin Horton
Serv-U-Success
Allegan,United States
1
Certification
10
years of professional experience
Detail oriented professional with management experience in creating positive sales flow while excelling in customer service. Seeking to lead a team of employees to improve store processes, boosting sales while make a positive impact in the local community.
Work History
Service Representative
1 Month- Facilitated organization of inventory by unloading pallets and sorting items into designated carts for streamlined shelf stocking.
- Optimized product placement strategies to enhance visibility and drive sales.
- Implemented store planogram resets to enhance visual merchandising and customer experience.
- Developed and implemented effective merchandising displays to optimize customer engagement and support retail operations.
Final Assembler
5 Months- Assembled complex components following precise specifications and quality assurances
- Adapted quickly to changes in project requirements or specifications, ensuring minimal disruptions to production timelines.
- Configured and assembled wiring for electrical components, adhering to industry regulations and best practices.
Facility Maintenance Director
1 Year 6 Months- Reviewed and addressed work orders, maintaining high standards of accuracy and quality.
- Executed repair and replacement of hospital components to ensure optimal safety and operational performance
- Organized and implemented monthly task schedules to maintain workflow consistency.
- Coordinated and managed appointment setting to streamline contractor engagements.
- Oversaw maintenance operations within residential care facilities, focusing on painting, drywall repairs, and electrical enhancements.
Groundskeeper
1 Year 2 Months- Oversaw residential grounds maintenance. Managed landscaping projects to enhance property aesthetics and functionality. Implemented efficient practices in outdoor maintenance to optimize staff productivity.
- Performed residential electrical and water repairs to support safe and reliable homes.
- Executed snow removal and de-icing operations on community roads.
Customer Service Representative
9 Months- Oversaw store opening and closing operations to ensure a smooth daily business activities.
- Maintained meticulous counting practices to facilitate effective record-keeping and reporting.
- Maintained inventory levels by restocking shelves and organizing merchandise displays.
- Operated point-of-sale systems to complete sales transactions and manage returns effectively.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Grounds Crew
6 Months- Oversaw property maintenance by systematically mowing and edging designated areas once a month.
- Pruning, weeding, mulching, raking, tree trimming
- Managed plowing and salt distribution operations to effectively mitigate hazardous driving conditions.
Groundskeeper/Maintenance
3 Years 7 Months- Operated diverse equipment to efficiently mow designated areas.
- Executed tree removal operations to enhance land usability.
- Various landscape restoration techniques including irrigation and golf ball hole relocation.
Education
Some college - Turf grass management
Some college - Law Enforcement, Accounting
Skills
Load & unload delivery
Rotating/stocking/merchandising
Workplace health and safety regulatory compliance
Time management
Computer literate
Customer service
Organizational skills
Attention to detail
Project management
Retail signage placement
Supervision
Vendor relationship management
Retail sales transactions/POS
Conflict resolution
Facilities maintenance
Certification
- Michigan Drivers License November 2023 to November 2027
- Driver's License
- Chauffeur's Permit
Military Service
- Private | Army National Guard | United States June 2021 to February 2022
- Honorable
Additional Information
Authorized to work in the US for any employer
Timeline
Service Representative
Serv-U-Success
06.2026 - CurrentRead More
Final Assembler
Espec
01.2026 - 06.2026Read More
Facility Maintenance Director
Medilodge of Holland
07.2024 - 01.2026Read More
Groundskeeper
Havenpark Communities-Windmill Estates
04.2022 - 06.2023Read More
Customer Service Representative
Shell Gas Station/ EZ Mart
07.2021 - 04.2022Read More
Grounds Crew
Dykstra Landscape Management Inc.
06.2019 - 12.2019Read More
Groundskeeper/Maintenance
Lynx golf course
04.2016 - 11.2019Read More
Kalamazoo Valley Community College
Some college from Law Enforcement, Accounting
Read More
Michigan State University
Some college from Turf grass management
Read More