Kevin Huang
Famous Footwear
Queens,NY
2
Languages
5
years of professional experience
Dedicated professional with strong customer service skills, experienced in appointment scheduling and maintaining organized records. Committed to enhancing patient experiences through effective communication and problem-solving.
Versatile professional with a background in customer service and front desk operations. Known for excellent multitasking abilities and teamwork, contributing to improved patient satisfaction and streamlined processes.
Work History
Dental Receptionist
3 Months- Managed patient scheduling, optimizing appointment flow and reducing wait times.
- Processed insurance claims accurately, ensuring timely reimbursements for services rendered.
- Maintained organized patient records, ensuring compliance with privacy regulations and improving access to information.
- Implemented workflow improvements that streamlined front desk operations and increased efficiency.
Retail Sales Associate
3 Years 6 Months- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Assisted customers in product selection, providing knowledgeable recommendations based on individual needs.
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers in locating products and addressing inquiries effectively.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Resolved customer inquiries and complaints efficiently, enhancing satisfaction and retention rates.
- Greeted customers and helped with product questions, selections, and purchases.
Afterschool Teacher
1 Year 1 Month- Developed engaging lesson plans to enhance student learning and participation.
- Facilitated daily activities that promoted social skills and teamwork among students.
- Monitored student progress, providing feedback to parents during regular communication sessions.
- Implemented behavior management strategies to foster a positive classroom environment.
Education
High School Diploma
Bachelor of Science - Political Science
Skills
Phone and email etiquette
Dental terminology
Excellent multitasking capability
Appointment scheduling
Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Dental Receptionist
Dental Receptionist
06.2026 - CurrentRead More
Retail Sales Associate
Famous Footwear
03.2023 - CurrentRead More
Afterschool Teacher
Ai Plus Learning Center
01.2022 - 02.2023Read More
Stony Brook University
Bachelor of Science from Political Science
Read More
John Bowne High School
High School Diploma
Read More