Kevin Hughes
Phoenix,AZ
Summary
A highly motivated, personable professional with a proven track record of building profitable customer relationships by pro-actively identifying customer needs. Problem solving activities combined with extensive professional experience spanning a multi-cultural and diverse customer base. Outstanding time management skills with flexible schedule and willing to work overtime along with the ability to work in a supportive fast paced team environment.
Overview
9
9
years of professional experience
Work History
Pest Control Technician
Burns Pest Elimination
2020.09 - Current
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Prepared reports and kept detailed records of pest control activities.
Parking Attendant
Urban Land Interest
2017.10 - 2020.01
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Answered general questions about parking fees, facilities, and directions.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
Manager
Quaker Steak & Lube
2015.07 - 2018.01
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Server
Cafe Hollander
2016.09 - 2017.12
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Prep Cook/Event Services Coordinator
Holiday Inn
2016.07 - 2017.12
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Hired, trained and supervised volunteers and support staff required for events.
Material Handler/Forklift Operator
EVCO Plastics
2014.07 - 2016.08
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Education
Some College - General Studies
Madison College
Madison, WI09.2015
High School Diploma -
UW Parkside
Kenosha, WI01.2011
Skills
- Bed Bug Treatments
- Corrective Actions
- Company Branding
- Equipment Cleaning and Maintenance
Timeline
Pest Control Technician
Burns Pest Elimination
2020.09 - Current
Parking Attendant
Urban Land Interest
2017.10 - 2020.01
Server
Cafe Hollander
2016.09 - 2017.12
Prep Cook/Event Services Coordinator
Holiday Inn
2016.07 - 2017.12
Manager
Quaker Steak & Lube
2015.07 - 2018.01
Material Handler/Forklift Operator
EVCO Plastics
2014.07 - 2016.08
Some College - General Studies
Madison College
High School Diploma -
UW Parkside
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