Open To Work
Kevin Jackson
East Carondelet,IL
Work Preference
Summary
Experienced claims professional with a track record in team leadership and data analysis. Skilled in managing claims processes to achieve timely resolutions and improve customer satisfaction. Committed to utilizing analytical skills to enhance operational efficiency.
Overview
14
14
years of professional experience
Work History
Claim Adjuster
Protective Asset Protection
Chesterfield, IL
09.2024 - Current
- Reviewed and adjusted claims, ensuring fair and timely resolutions for policyholders.
- Maintained precise documentation of all claim activities to support effective processing and compliance.
- Utilized Microsoft Office Suite and specialized software to streamline claim management and reporting.
Parts Specialist
Broadway Ford Truck Sales
St. Louis, MO
07.2023 - 09.2024
- Created purchase orders for new parts based on vendor requests.
- Updated parts system with current order and sales data to ensure accurate inventory management.
- Conducted inventory audits to maintain accuracy and organization, supporting efficient operations.
- Processed returns, exchanges, and refunds promptly to enhance customer satisfaction.
Inside Sales Representative
MSP Diesel Solutions
St. Louis, MO
01.2023 - 07.2023
- Handled customer inquiries via phone and email, ensuring timely responses and resolution.
- Documented customer interactions, orders, and account status updates to support sales activities.
- Kept detailed account records and contact logs to streamline the sales process.
Branch Manager
Midwest Fuel Injection
Marion, IA
05.2012 - 10.2017
- Supervised daily operations to enhance branch performance and customer satisfaction.
- Monitored monthly financial performance to identify trends and inform strategic decisions.
- Conducted performance reviews to foster employee effectiveness and support professional growth.
- Performed regular audits of financial records in order to ensure accuracy.
Education
Certificate - Accounting
Kirkwood Community College
Cedar Rapids, IA09-2012
Some College (No Degree) - Business
Southern Illinois University, Edwardsville
Edwardsville, ILSkills
- Claims evaluation
- Claim resolution
- Policy interpretation
- Risk assessment
- Document management
- MS Office proficiency
- Microsoft Excel
- Data analysis
- Budget forecasting
- Account analysis expertise
- Quickbooks
- Bookkeeping
- Time management
- Problem solving
- Customer relationship management
- Team leadership
Timeline
Claim Adjuster
Protective Asset Protection
09.2024 - Current
Parts Specialist
Broadway Ford Truck Sales
07.2023 - 09.2024
Inside Sales Representative
MSP Diesel Solutions
01.2023 - 07.2023
Branch Manager
Midwest Fuel Injection
05.2012 - 10.2017
Certificate - Accounting
Kirkwood Community College
Some College (No Degree) - Business
Southern Illinois University, Edwardsville