Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Jerome

Naples,FL

Summary

Experienced retail and sales professional with over 8 years in customer service, inventory management, and sales. Adept at assisting customers, driving sales, and maintaining store operations. Specializes in wine selection and hand-selling, with a passion for helping customers find the right products. Passionate about retail sales and customer relationship development, with a strong background in associate training and support. Additionally, highly interested in software development and coding, with foundational experience from a coding bootcamp.

Overview

9
9
years of professional experience

Work History

Wine Specialist

Publix Super Markets
09.2022 - Current
  • Assist customers in selecting wines based on taste preferences, occasions, and budgets
  • Stay informed on wine varietals, regions, and pairings to provide knowledgeable recommendations
  • Manage special orders for customers seeking specific wines
  • Promote wine sales through engaging customer interactions and hand-selling techniques
  • Support general grocery specialist tasks, including stocking and inventory management

Stock Clerk & Grocery Replenishment Specialist

Publix Super Markets
11.2017 - 09.2022
  • Maintained stock levels and ensured accurate inventory rotation
  • Assisted customers with product inquiries and location assistance
  • Worked with the team to optimize store layout for better product visibility and sales

Retail Sales Associate

Macy’s
08.2016 - 01.2017
  • Provided customer service, assisting shoppers with product selection
  • Processed sales transactions efficiently and accurately at the cash register
  • Handled online order fulfillment, including picking, packing, and coordinating pickup or shipping
  • Helped maintain merchandise displays and inventory organization

Education

Coding Bootcamp - Full-Stack Development Training

University of Central Florida (UCF)
01.2023

Capital University - Chemical Engineering

Capital University
Columbus, OH
01.2016

High School -

Golden Gate High School
Naples, FL
05-2015

Skills

  • Customer Service
  • Sales
  • Wine Selection
  • Hand-Selling
  • Inventory Management
  • Stock Replenishment
  • Special Orders
  • Product Research
  • Cash Handling
  • POS Systems
  • Merchandising
  • Store Organization
  • Communication
  • Interpersonal Skills

Languages

English
Native or Bilingual

Timeline

Wine Specialist

Publix Super Markets
09.2022 - Current

Stock Clerk & Grocery Replenishment Specialist

Publix Super Markets
11.2017 - 09.2022

Retail Sales Associate

Macy’s
08.2016 - 01.2017

Coding Bootcamp - Full-Stack Development Training

University of Central Florida (UCF)

Capital University - Chemical Engineering

Capital University

High School -

Golden Gate High School

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Kevin Jerome