KEVIN J. HAYDEN
Bridgewater
Summary
Proactive and versatile automotive professional dedicated to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sales Manager - Ford / Lincoln
Ciocca Car & Truck Country
Flemington
01.2023 - Current
- Managed and developed high-performing sales teams focused on customer satisfaction and financial goals.
- Oversee adherence of deal structures and deliveries to compliance standards.
- Delivered monthly sales performance reports to management.
- Provided mentorship to ensure success for junior team members.
- Organized regular staff meetings to evaluate progress on goals for each quarter and annually.
- Enhanced team performance, leading to theattainment of both group and personal targets.
Finance Manager - Paul Miller Audi
Paul Miller Audi
Parsippany
07.2022 - 01.2023
- Conduct credit analysis to assess the financial viability of applicants and recommend appropriate financing solutions.
- Provided a strong understanding of loan processing, credit analysis, and dealership finance practices.
- Utilized Audi Financial Services products, Audi Pure Protection, and Vanguard Products
Finance Manager - Jeep
Ciocca Car & Truck Country
Flemington
08.2020 - 07.2022
- Oversaw finance operations and F&I product presentations; secured approvals and ensured smooth funding process
Finance Manager - Honda
Honda of Princeton
Princeton
01.2020 - 08.2020
- Handled all aspects of finance, including contracting, approvals, and backend product sales
- Provided deal support to sales teams for effective closing.
- Handled transactions amid the COVID pandemic.
Finance Manager - Ford / Lincoln / Jeep / Dodge
Flemington Car & Truck Country
Flemington
01.2009 - 01.2020
- Oversaw daily finance operations, including credit analysis, lender relations, and CIT.
- Provided training and support to staff on finance-related processes and customer relationship management.
- Increased financial goals by applying the JM&A Process.
Sales Manager & Business Manager - Ford / Chrysler, Dodge, Jeep
Flemington Car & Truck Country
Flemington
01.2005 - 12.2008
- Managed team performance, set objectives, and led sales training & weekly meetings
- Oversaw inventory flow, trade-in appraisals, and vehicle ordering
Sales Associate - Ford / Chrysler, Dodge, Jeep
Flemington Car & Truck Country
Flemington
01.1998 - 12.2005
- Top-performing sales associate with a focus on customer relationships and retention
- Participated in weekly planning, goal setting, and sales review meetings
Skills
- CDK/ CDK Drive
- DARWIN Automotive
- DealerTrack E-Contracting
- RouteONE E-Contracting
- Microsoft Office Suite
- Forecasting & Budgeting
- Contract & Deal Structuring
- Leadership & Staff Development
- Compliance & Regulatory Standards
- Customer Experience & Retention
Certification
- F&I Legal & Ethical Standards Certified, 01/01/18
- F.I.L.E.S. Certified, 01/01/15
- JM&A Advanced F&I Certified, 01/01/15
- Ford / Lincoln Sales Manager Certified, Current
- FCA / Ford F&I Manager Certified, Current
References
- Denis O'Brien, Former General Manager / Personal Friend, AutoNation Jeep, Ram, Dodge of Hilton Head, (908) 391-7119
- Pablo Arroyo, District Manager, JM&A Group, (713) 283-8699
- Rene Cruz, Former General Manager / Personal Friend, Maxon Auto Group, 973-476-3127
Timeline
Sales Manager - Ford / Lincoln
Ciocca Car & Truck Country
01.2023 - Current
Finance Manager - Paul Miller Audi
Paul Miller Audi
07.2022 - 01.2023
Finance Manager - Jeep
Ciocca Car & Truck Country
08.2020 - 07.2022
Finance Manager - Honda
Honda of Princeton
01.2020 - 08.2020
Finance Manager - Ford / Lincoln / Jeep / Dodge
Flemington Car & Truck Country
01.2009 - 01.2020
Sales Manager & Business Manager - Ford / Chrysler, Dodge, Jeep
Flemington Car & Truck Country
01.2005 - 12.2008
Sales Associate - Ford / Chrysler, Dodge, Jeep
Flemington Car & Truck Country
01.1998 - 12.2005
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