Summary
Overview
Work History
Education
Skills
Languages
Website Portfolio Profiles
Activities
Timeline
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KEVIN JOHNSON

Conroe

Summary

Resourceful sales executive with several years of experience working independently and collaboratively with team to foster client relationships and drive sales. Identifies decision-makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategize and improve sales approaches.

Overview

7
7
years of professional experience

Work History

Customer Success Representative

CoinFlip
Chicago
09.2024 - Current
  • Analyzed customer feedback to make recommendations for process improvements.
  • Collaborated with cross-functional teams to identify root causes for customer issues.
  • Developed strong relationships with customers to ensure satisfaction and loyalty.
  • Conducted proactive outreach campaigns to ensure customer satisfaction throughout the product lifecycle.
  • Followed up with customers post purchase to ensure they were satisfied with their experience.
  • Developed and implemented sales strategies to increase market share.
  • Identified and developed new markets for products or services.

Corporate Partnership Executive

ACP Productions
Woodridge
05.2024 - 08.2024
  • Aligned business development with brand objectives to promote company mission and values.
  • Represented company at industry events, conferences, and meetings.
  • Developed, structured and closed partnership deals with target partner organizations delivering enduring value to business.
  • Organized partner meetup program for proper partner onboarding, awareness, engagement and maximum return on investment.
  • Boosted business acquisition with strategic prospecting initiatives and pursuit of favorable partnerships.
  • Increased lead pipeline through daily prospecting and cold calling within sales territory.

Sale Representative

Sleep Number
Valdosta
12.2022 - 01.2024
  • Build relationships with customers.
  • Proactively and effectively communicate product features and benefits, as well as promotional information.
  • Utilize the sales process to discover each customer's unique sleep needs and lead them through Sleep Number products that will be best for them.
  • Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills.

LOAN CONSULTANT

Auto Approve
Chicago
05.2022 - 11.2022
  • Energetically handled a high volume of inbound/outbound calls, bringing in loan applications from prospects by building value around the organization and gaining trust as a consultant.
  • Steered overall activities involved in managing multiple queues to meet or exceed set targets.
  • Reviewed credit reports and performed initial underwriting on applications.
  • Created consumer auto loan packages to aid our member's financial needs and educate the members on how to repair and improve their credit.

ACCOUNT SALES REPRESENTATIVE

LoadSmart
Chicago
10.2021 - 05.2022
  • Attained and executed business deals on a consistent basis resulting in 22% growth in sales results by prioritizing customer financial priorities, developing distinct strategies, and incorporating economic drivers unique to the customer's freight logistics industry.
  • Analyzed, investigated, estimated, negotiated and settled final TMS systems acquisition.
  • Utilized investigative and negotiation skills to resolve a variety of commercial transport routing services.
  • Coordinated and implemented in office training routine for newly enrolled practices.
  • Collaborate in recruitment outreach to prospective sales/service team members.

BDR

EFinancial
Chicago
12.2020 - 10.2021
  • Use data, analytics and advanced video technology to evaluate prospective financial packages to write and estimate accurate personal loan proposals.
  • Directed up to 22 accounts of moderate severity and complexity simultaneously within a 30 day cycle period.
  • Ensured state and department procedures and standards were followed in refinancing and loan processes.
  • Consistently maintained a 98% quality control rate and averaged 106% over monthly productivity goals.

Team Lead

Harcoza
Chicago
12.2018 - 12.2020
  • Advocated to develop and implement new sales strategies and provided innovative ideas to improve operational efficiency.
  • Identify and recommend referral of potentially viable leads to the sales force to cross-reference data and arrange field appointments.
  • Capture and oversee aggressive follow-ups with prospects, sales/service processors and accounts receivables.
  • Proactively and independently facilitated the training of new hires by conducting detailed one on-one coaching sessions.

Education

Business Marketing -

Parkland College
Champaign, IL
05.2018

Skills

  • Type 75 WPM
  • Microsoft Office
  • Team player
  • Excellent time management skills
  • Conflict Management
  • Public Speaking
  • Data analytics
  • Sales Force
  • Zoom Info
  • Sales Loft
  • LinkedIn Navigator
  • Prospecting
  • Account management
  • Customer Retention
  • Lead generation
  • Customer relationship management
  • Customer engagement

Languages

English, Native

Website Portfolio Profiles

LinkedIn, www.linkedin.com/in/kevin-johnson

Activities

  • Basketball
  • Environmental conservation
  • Art
  • Travel

Timeline

Customer Success Representative

CoinFlip
09.2024 - Current

Corporate Partnership Executive

ACP Productions
05.2024 - 08.2024

Sale Representative

Sleep Number
12.2022 - 01.2024

LOAN CONSULTANT

Auto Approve
05.2022 - 11.2022

ACCOUNT SALES REPRESENTATIVE

LoadSmart
10.2021 - 05.2022

BDR

EFinancial
12.2020 - 10.2021

Team Lead

Harcoza
12.2018 - 12.2020

Business Marketing -

Parkland College

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