Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Kenny

Security Shift Manager
Galloway,NJ

Summary

Diligent Security Professional with proven track record in overseeing security operations and managing shift schedules. Successfully led teams to ensure safety and compliance with established protocols. Demonstrated effective incident response and team leadership skills.

Overview

7
7
years of professional experience

Work History

Security Shift Manager

Ocean Casino Resort
09.2024 - Current
  • Successfully resolved conflicts among team members, fostering a positive work environment conducive to productivity.
  • Led by example, modeling professionalism and adherence to company standards at all times.
  • Promoted a safe working environment by identifying potential hazards and implementing corrective actions.
  • Increased team efficiency by regularly reviewing and adjusting staffing levels based on changing needs.
  • Addressed employee performance issues quickly, providing constructive feedback, coaching, and discipline as needed.
  • Ensured accurate incident documentation through a thorough review of all reports submitted by supervisors.
  • Oversaw team of security officers and managed scheduling and performance evaluations.

Security Shift Supervisor

Resorts Casino Hotel
04.2023 - 09.2024
  • Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
  • Coordinated with other departments to develop integrated security plans that addressed specific risks unique to each area.
  • Boosted employee morale through recognition programs that celebrated outstanding contributions to the team''s success.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Collaborated with management to develop security policies and procedures.
  • Completed daily work report sheets and delegated tasks to employees.

Security Investigator

Resorts Casino Hotel
11.2021 - 04.2023
  • Assisted in the development of departmental policies and protocols, minimizing potential threats to company assets.
  • Conducted background checks on employees, ensuring the safety and integrity of the workplace environment.
  • Maintained accurate records of all investigative activities, enabling easy access to information when needed for follow-up actions or reporting purposes.
  • Supported legal proceedings with detailed investigative reports, providing critical evidence for case resolutions.
  • Collaborated with law enforcement agencies to ensure timely information sharing and joint efforts in resolving cases.
  • Carefully documented statements, observations, and evidentiary materials.

Security Specialist

Resorts Casino Hotel
05.2021 - 11.2021


  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Oversaw credentialing activities for all employees, contractors and consultants.
  • Oversaw security operations during high-profile events, ensuring no security breaches occurred.

Security Officer

Ocean Casino Resort
02.2019 - 05.2021
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Front Desk Agent

Ocean Casino Resort
06.2018 - 02.2019
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.

Education

High School Diploma -

Absegami High School
Galloway, NJ
06.2015

Skills

Access permissions oversight

Crisis response

Incident documentation

Employee performance tracking

Law enforcement collaboration

Experienced in de-escalation and restraint practices

Certified in AED use

CPR and child CPR training

Problem-solving abilities

Time management

Customer service

Guest relations

Timeline

Security Shift Manager

Ocean Casino Resort
09.2024 - Current

Security Shift Supervisor

Resorts Casino Hotel
04.2023 - 09.2024

Security Investigator

Resorts Casino Hotel
11.2021 - 04.2023

Security Specialist

Resorts Casino Hotel
05.2021 - 11.2021

Security Officer

Ocean Casino Resort
02.2019 - 05.2021

Front Desk Agent

Ocean Casino Resort
06.2018 - 02.2019

High School Diploma -

Absegami High School

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Kevin KennySecurity Shift Manager
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