Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Kershaw

Washington

Summary

Dedicated pharmacy team member with a proven track record in assisting pharmacists with prescription preparation and delivering exceptional customer service. Recognized for a strong commitment to safety and organization, effectively coordinating with insurance providers, prescribers, and patients to resolve issues promptly. Excellent relationship-building abilities and adept multitasking skills contribute to a seamless pharmacy operation. Passionate about enhancing patient care through efficient support and collaboration within the healthcare team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
11.2023 - 12.2024
  • Oversaw and coordinated daily activities of a team of 4 pharmacy technicians ensuring efficient workflow and team communication.
  • Managed inventory levels for a coherent pharmacy environment.
  • Provided exceptional customer service with an emphasis on listening to each patient's specific situation.
  • Trained new pharmacy techs with practical information to apply to their daily workflow and aid in their growth and knowledge.

Pharmacy Technician

CVS Pharmacy
05.2022 - 11.2023
  • Entered and processed patients' prescriptions into internal system.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments


Pharmacy Intern

Walgreens Pharmacy
05.2021
  • Detailed Training Emphasis was placed on medication dispensing; patient counseling; pharmacy policy/procedure; and exploring the pharmacist's approach to patient care.
  • Practical Experience Inventory management including stocking daily shipments, ensuring outward facing labels, and checking for expired or expiring products.
  • Active Immunizer Complete and process patient intake forms for the Covid vaccine. (Total 185 vaccines given)

Education

Bachelor of Science - Biology

Nova Southeastern University
Fort Lauderdale, Florida
12.2019

Skills

  • Insurance Coverage Verification
  • Drug safety
  • Medication storage
  • Prescription fulfillment
  • Electronic prescription review
  • Prescription verification
  • Medication dispensing
  • Insurance verification
  • Medication preparation

Certification

  • Pharmacy Technician Certification Board - Certified Pharmacy Technician

Timeline

Lead Pharmacy Technician

CVS Pharmacy
11.2023 - 12.2024

Pharmacy Technician

CVS Pharmacy
05.2022 - 11.2023

Pharmacy Intern

Walgreens Pharmacy
05.2021

Bachelor of Science - Biology

Nova Southeastern University

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