Kevin Kimotho
Salem
Summary
Reliable and hardworking professional with strong teamwork, organizational, and communication skills. Experienced in supporting daily operations, following procedures, and completing tasks efficiently in fast-paced environments. Physically fit, adaptable, and eager to learn, with a proven ability to stay focused, dependable, and contribute to a team’s success. Seeking opportunities to grow and make a meaningful impact in customer service, operations, or manufacturing roles.
Overview
8
8
years of professional experience
Work History
Operations Manager
Strategisphere Solutions Limited
Nairobi, Kenya
01.2023 - 12.2025
- Coordinated day-to-day business operations to ensure smooth workflow and timely task completion
- Managed schedules, tracked assignments, and supported team productivity
- Communicated with clients and internal teams to provide updates and resolve issues
- Assisted with planning, documentation, and operational reporting
- Improved organization of processes to support efficiency and accountability
Customer Service Representative
TLU Automotives
Nairobi, Kenya
01.2019 - 12.2022
- Assisted customers with inquiries related to automotive products and services
- Delivered professional, friendly customer service in person and via communication channels
- Recorded and updated customer information accurately
- Worked closely with technicians and sales staff to resolve customer concerns
- Helped maintain a positive customer experience in a fast-paced environment
Customer Service Cashier
BK Stores Limited
Nakuru, Kenya
01.2018 - 12.2018
- Operated cash register and processed customer transactions accurately
- Greeted customers and provided assistance with product inquiries
- Maintained a clean, organized, and professional checkout area
- Balanced cash drawer and followed company procedures
- Supported store operations and teamwork during busy periods
Education
High School Diploma -
Gilgil Good Shepherd Academy
Gilgil, NakuruCertificate - ICDL – International Computer Driving License
Institute Of Advanced Technology
Nakuru, KenyaSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
Timeline
Operations Manager
Strategisphere Solutions Limited
01.2023 - 12.2025
Customer Service Representative
TLU Automotives
01.2019 - 12.2022
Customer Service Cashier
BK Stores Limited
01.2018 - 12.2018
High School Diploma -
Gilgil Good Shepherd Academy
Certificate - ICDL – International Computer Driving License
Institute Of Advanced Technology