Kevin Kissel
Coraopolis,PA
Summary
An organized, dedicated, and energetic individual with an extensive background in Emergency Medical Services, looking to serve within a Health Care Organization and providing assistance where needed while promoting safety and wellness to all.
Overview
29
29
years of professional experience
Work History
NATIONAL ACCOUNT MANAGER - REMOTE
CR England - Global Transportation Company
12.2014
- Handled urgent situations in a professional manner
- Proven record to manage conflict that leads to a mutual resolution
- Met and exceeded expectations and service needs of both internal and external customers.
EMT, AEMT, Paramedic
J&C Ambulance INC.
06.2020 - Current
- Provided the technical skills necessary for BLS and ALS Patients that are sick or injured
- Prioritized decisions with excellent judgment and acted quickly for the best interest of the patient
- Functioned at an optimum level in a non-structured, and often difficult and dynamic environment
- Team player with excellent critical reasoning and communication skills
- Field Training Officer
- Coached and mentored new EMT’s and EMS students and also aided in them achieving their career goals.
SUPPLY CHAIN: TRANSPORTATION ANALYST
Schreiber Foods INC.
09.2016 - 05.2019
- Performed the load planning functions through the use of Blujay Solutions Transportation Management System
- Partnered with carries to build solid relationships and met daily ship requirements
- Facilitated communication between Schreiber Foods internal and external customers and the carrier network to ensure all service requirements were met
- Researched customer complaints and made recommendations to improve service
- Responded to special request dealing with the availability and the timing of deliveries
- Identified areas of process deficiency and made recommendations.
EMS ADJUNCT INSTRUCTOR- EMERGENCY MEDICAL SERVICES/ PUBLIC SAFETY
Northeast Wisconsin Technical College
10.2015 - 05.2019
- Provided the technical skills necessary to support the EMS faculty for training and evaluation
- Active participation in all EMS initial/refresher EMS training programs and National Registry testing
- Provides coaching, mentoring and support for both the young student and adult learner
- AHA Certified CPR Instructor for BLS.
EMT-ADVANCED AND PRECEPTOR (PART -TIME)
County Rescue Services
08.2010 - 05.2019
- Prioritized decisions with excellent judgment and acted quickly for the best interest of the patient
- Functioned at an optimum level in a non-structured, and often difficult and dynamic environment
- Team player with excellent critical reasoning and communication skills
- Proven track record of successfully training new EMT’s through the on-boarding process
- Coached and mentored new EMT’s and aided in them achieving their career goals
- Qualified EVOC evaluator.
OPERATIONS COORDINATOR/ REGIONAL CUSTOMER SERVICE MANAGER
Contract Transport Services
06.2013 - 12.2014
- A key member of a high-performance work team with exceptional safety and Profit Margin performance
- Made difficult but sound decisions that satisfied both internal and external customer needs and requirements that achieved positive results
- Successfully trained, coached and helped develop peers with new TMW operation system
- Created processes for the after-hours support shift program (evenings and weekends).
DRIVER BUSINESS LEADER/ BUSINESS PROCESS LEADER
Schneider National
07.1995 - 03.2013
- Member of the training and development team for the Dedicated division
- Created training manuals, power point presentations and check for learnings to help facilitate training
- Created relevant training scenarios for field personnel to facilitate new computer system conversion
- Staffed testing labs to offer additional learning experiences for the associate
- Successfully led high performance work team with exceptional safety and Profit Margin performance
- Made difficult but sound decisions that satisfied both internal and external customer requirements
- Led change management principles to create a dynamic work environment for direct reports
- Analyzed monthly income statements to identify means to drive out cost and increase profitability.
Education
CPR INSTRUCTOR FOR THE HEALTHCARE PROVIDER (CPR AND AED) CERTIFICATE -
Northeast Wisconsin Technical College - American Heart Association
Green Bay, WIParamedic -
Stark State Technical College
North Canton, OH07.2023
ADVANCED EMERGENCY MEDICAL TECHNICIAN CERTIFICATE -
Lake Shore Technical College
Cleveland, WI05.2015
EMERGENCY MEDICAL TECHNICIAN CERTIFICATE -
Stark State College
North Canton, OH09.2008
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAJOR: MANAGEMENT -
Robert Morris University
Pittsburgh, PA08.2003
Skills
ACLS
PALS
EVOC Instructor
AHA BLS Instructor
Militaryexperience
United States Army Reserve, Not Provided, Washington, PA, Not Provided, 630TH TRANSPORTATION CO., 10/01/84, 04/01/87
Timeline
EMT, AEMT, Paramedic
J&C Ambulance INC.
06.2020 - Current
SUPPLY CHAIN: TRANSPORTATION ANALYST
Schreiber Foods INC.
09.2016 - 05.2019
EMS ADJUNCT INSTRUCTOR- EMERGENCY MEDICAL SERVICES/ PUBLIC SAFETY
Northeast Wisconsin Technical College
10.2015 - 05.2019
NATIONAL ACCOUNT MANAGER - REMOTE
CR England - Global Transportation Company
12.2014
OPERATIONS COORDINATOR/ REGIONAL CUSTOMER SERVICE MANAGER
Contract Transport Services
06.2013 - 12.2014
EMT-ADVANCED AND PRECEPTOR (PART -TIME)
County Rescue Services
08.2010 - 05.2019
DRIVER BUSINESS LEADER/ BUSINESS PROCESS LEADER
Schneider National
07.1995 - 03.2013
Paramedic -
Stark State Technical College
ADVANCED EMERGENCY MEDICAL TECHNICIAN CERTIFICATE -
Lake Shore Technical College
EMERGENCY MEDICAL TECHNICIAN CERTIFICATE -
Stark State College
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAJOR: MANAGEMENT -
Robert Morris University
CPR INSTRUCTOR FOR THE HEALTHCARE PROVIDER (CPR AND AED) CERTIFICATE -
Northeast Wisconsin Technical College - American Heart Association
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