Results-oriented leader with extensive experience in implementation and product deployment. Skilled in resource planning and cross-functional teamwork, contributing to over $1.5B in annual revenue through process optimization and team building.
Overview
16
16
years of professional experience
Work History
Associate Director, Implementation
Baxter Healthcare
Denver, CO
04.2024 - Current
Leading a team of 75 individuals, including 10 direct reports, accountable for the execution and launch of three key products within Baxter’s U.S. portfolio: infusion pumps, nutritional delivery, and patient life safety systems.
Advance the achievement of business revenue goals while maintaining fiscal responsibility, optimizing resource planning using data-driven metrics.
Partner with Sales, Products, and Marketing on product development, delivery, and sustaining support.
Coordinate internal teams in Technical Services to enhance the customer's service experience, and promote organizational improvement.
Launched a team focused on optimizing product delivery, technical documentation, and team development.
Sr, Implementation Manager
Baxter Healthcare
Denver, CO
11.2022 - 04.2024
Directed a team of 60 US-based implementation specialists to deliver Care Communication products.
Contributed to achievement of $200 million annual revenue targets through effective leadership.
Worked alongside Project Management Organization and Clinical Operations to optimize implementation of patient life safety systems.
Delivered technical representation for sales organization during pre-PO opportunities.
Teamed up with internal units in Technical Support and Field Services to initiate and enhance cross-functional training opportunities.
Identified and implemented change initiatives directed at improving resource efficiency, workflow, productivity, and gross margin.
Implementation Engineer Manager
Baxter Healthcare
Denver, CO
01.2020 - 11.2022
Led project implementation for medical device systems across healthcare facilities.
Supported $50M annual P&L for Western Region, ensuring financial targets were met.
Partnered with the Project Management Organization for strategic resource planning, aligned with regional goals.
Emphasized continuous improvement and accountability for enhanced product delivery outcomes.
Implementation Engineer
Baxter Healthcare
Denver, CO
07.2014 - 01.2020
Implemented and configured Hillrom proprietary nurse call software and hardware, including RTLS design and optimization.
Served as a technical resource for internal and external stakeholders, providing guidance on best practices for nurse call systems.
Directed onsite project management, collaborating with hospital deployment teams to meet project timelines.
Led major revenue-generating projects, achieving top performance within the region.
Network Technician II
Windstream Communications
Atlanta, GA
01.2010 - 01.2015
Performed installation, deployment, configuration and monitoring of network hardware for SE Network Host and its 30 satellite locations.
Education
BS - Business Management
Western Governors University
Salt Lake City, Utah
Cisco CCNA Networking Specialist certificate program -