William Hasiotis
Rochester,NY
Summary
Professional sales and divisional manager with more than 19 years' experience. Expert in the total sales process from purchasing through system integration and post-sale support. Displays a high technical proficiency resulting in excellent account management, customer loyalty and satisfaction with improved brand and company image. Exceptional communication and negotiation skills. Highly skilled and professional in conducting presentations, customizing solutions, closing business, handling customer service and problem resolution. Consistent in exceeding sales goals and quotas. Ability to apply strong problem-solving skills, exercise persistence and resourcefulness to achieve positive results in a highly competitive industry.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Wide Format Specialist & Analyst, Sr. Account Mgr.
Xerox Business Solutions Northeast, Xerox Corp.
2005.01 - 2024.08
- Wide Format Specialist, Wide Format Analyst and Senior Account Manager 2013-2024.
- Manager of Wide Format Division (2005-2012), Wide Format Specialist, Wide Format Analyst.
- Managed strategic direction and business plan execution of the Wide Format Division. Created annual business plans, managed sales, networking, training, post-sale support and service.
- Managed purchasing, set-up, testing, calibration, delivery, and contract setup of digital Wide Format multifunction systems, copiers and scanners.
- Worked with multiple lease partners and negotiated residual values for "Buyout to Keep" transactions
- Researched, tested and worked with multiple suppliers, acquired and sold multiple brands of Wide Format equipment (Xerox, Oce', KIP, HP, Canon, Colortrac and Contex) to increase sales and profitability.
- Increased profitability margins of the Wide format division through lease buybacks, refurbishing and re-selling off-lease equipment. Worked with manufacturer and District Sales Managers to increase business and improve product design and performance through BETA testing on two separate product launches with Xerox (Xerox 6204 and Xerox 6279 Wide Format systems).
- Planned, scheduled and attended trade shows and events, creating banners, brochures, set up Wide Format equipment, conducted demonstrations and distributed samples, nurturing existing customer relationships, creating new customers and developing new business.
- Supported seven offices as the Wide Format Specialist and supported 18+ standard office reps as their specialist. Created new customers, heightened customer loyalty, increased gross profit and established the company as the local leader in the Wide Format arena.
Education
B.A. Degree, General Business Management - General Business, Marketing & Minor in Accounting
Rochester Institute of Technology
Rochester, NY05.1987
Skills
- Salesforce CRM, Pipeline Management
- Microsoft Office 360 Proficiency
- Relationship Building, Customer Service
- Specialist overlay, working with multiple reps across multiple offices
- Major Account Management
- Management collaboration, professional demeanor
- Skilled in complex customer solutions including hardware, software and services
- System installations, level 1 repairs and troubleshooting
- Supplier selection, purchasing and management
- Wide Format printing/scanning software Apps from all major manufacturers (Xerox, HP, Oce', KIP, Canon, and Contex).
- Multi-line product installation, networking, training and education.
- Creating tip sheets, custom process and user manuals tailored to the customers' application.
Certification
- Xerox Competitive Products Certification
- Xerox Platinum Wide Format Dealership Certification (Includes certifications in product training, sales and customer service).
Hobbies and Interests
- Family (three children, married 35 years)
- Bowling (Rochester USBC and NYS USBC Hall of Fame member)
- Golf
- Fishing
- Playing guitar and writing/producing music
Timeline
Wide Format Specialist & Analyst, Sr. Account Mgr.
Xerox Business Solutions Northeast, Xerox Corp.
2005.01 - 2024.08
B.A. Degree, General Business Management - General Business, Marketing & Minor in Accounting
Rochester Institute of Technology
- Xerox Competitive Products Certification
- Xerox Platinum Wide Format Dealership Certification (Includes certifications in product training, sales and customer service).
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