Kevin Kloeckner
Pacific ,MO
Summary
Organized mechanical technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Hardworking technician skilled in troubleshooting and analysis. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with passion for fostering loyalty and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Technician
Facility Maintenance
03.2020 - Current
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Performed maintenance duties and safely handled chemicals and solutions.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Assisted team members with hvac and refrigeration and restaurant equipment troubleshooting and diagnostics.
- Reviewed technical documentation to complete equipment maintenance and repair.
Pipefitter Apprentice
Daveer Electrical And Mechanical Contractor
07.2017 - 03.2020
- Followed safe work practices, which included fall protection and personal protective equipment.
- Fabricated, assembled, installed and maintained piping systems.
- Threaded pipes using piping machines.
- Fabricated and installed screw pipe, socket weld pipe and stainless steel tubing.
- Installed piping for plumbing systems for domestic and HVAC lines.
- Fabricated and installed screw pipe, socket weld pipe and stainless steel tubing
- Installed piping for plumbing systems for domestic and HVAC lines
Production Manager
Moore Dry Basements
07.2015 - 07.2018
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles and quality assurance guidelines.
Education
Associate of Science - Business Administration
Southwest Tennessee Community College
Memphis, TNHVAC Installation And Repair
Texarkana College
Texarkana, TX2004
Skills
- Issue and Problem Resolution
- Service Ticket Accuracy
- Project Estimation and Bidding
- Analytical Thinking
- Equipment Inspection
- Testing and Analysis
- Hand Tool Knowledge
Certification
EPA Universal Certification for handling refrigerant
Timeline
Service Technician
Facility Maintenance
03.2020 - Current
Pipefitter Apprentice
Daveer Electrical And Mechanical Contractor
07.2017 - 03.2020
Production Manager
Moore Dry Basements
07.2015 - 07.2018
Associate of Science - Business Administration
Southwest Tennessee Community College
HVAC Installation And Repair
Texarkana College
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