Kevin Knefelkamp
Independence,MO
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience with writing any size auto estimate. Which delivers an impactful solution.
Overview
14
14
years of professional experience
Work History
General Manager
Crash Champions
Kansas City, MO
10.2023 - Current
- Lead daily operations for a high-volume collision repair center, overseeing production, customer service, quality control, and financial performance.
- Manage and develop technicians, estimators, and support staff to maintain efficient workflow and high customer satisfaction.
- Drive revenue growth through operational improvements, KPI tracking, and strategic decision-making aligned with company goals.
- Maintain compliance with industry standards, insurance partner requirements, and safety protocols.
- Strengthen customer relationships through transparent communication, timely repairs, and exceptional service delivery. Oversee budgeting, cost control, vendor relationships, and resource allocation to maximize profitability.
Collision Center Manager/Writer
Adams Toyota
Lee’s Summit, MO
01.2012 - 09.2023
- Managed both the detail department and collision center operations, ensuring quality output and efficient workflow.
- Performed insurance estimates, parts ordering, and coordinated with vendors to maintain parts availability.
- Served as shop foreman, supporting technicians and ensuring repair accuracy and safety.
- Oversaw customer service interactions, ensuring clear communication and satisfaction throughout the repair process.
Education
GED -
Englewood Christian Academy
Independence, MO01-2001
Skills
- Supervising experience
- Purchasing
- Logistics
- Sales
- Leadership
- Auto estimating
- Auto service management
- Customer service
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Crash Champions
10.2023 - Current
Collision Center Manager/Writer
Adams Toyota
01.2012 - 09.2023
GED -
Englewood Christian Academy