Kevin Knerr
Toledo
Summary
Dynamic and results-driven professional with experience at The Pinnacle, excelling in effective communication and problem-solving. Proven ability to enhance customer satisfaction through exceptional service and teamwork, while managing high-pressure situations. Recognized for maintaining hospitality standards and creating a welcoming atmosphere, ensuring guests enjoy memorable dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Tree City Catering
Toledo
07.2023 - Current
Server
The Pinnacle
Maumee
01.2022 - Current
- Prepared tables by setting up linens, silverware and glassware.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleared dishes between courses and after guests finished dining.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Set up dining room to meet hospitality and service standards.
Education
Some College (No Degree) - EMT
Owens Community College
Perrysburg, OHSkills
- Time management
- Team collaboration
- Problem solving
- Stress management
- Effective communication
Affiliations
- balancing 2 sports and 2 highly demanding clubs I was still able to finish highschool with above a 4.0.
Certification
- I have finished my EMT certificate at Owens Community College
Timeline
Wait Staff Member
Tree City Catering
07.2023 - Current
Server
The Pinnacle
01.2022 - Current
Some College (No Degree) - EMT
Owens Community College
Similar Profiles
Joshua LemayJoshua Lemay
Event Bar Staff at Big Tree CateringEvent Bar Staff at Big Tree Catering
Cecilia Romero-ChavezCecilia Romero-Chavez
Caterer at Lemon Tree Catering Co.Caterer at Lemon Tree Catering Co.
Xin Yee LeeXin Yee Lee
Assistant Manager at Green Tree Catering Limited (Yum Cha Restaurant & Master Bao)Assistant Manager at Green Tree Catering Limited (Yum Cha Restaurant & Master Bao)
Elisabeth VarnerElisabeth Varner
Certified Occupational Therapy Assistant at Ayden of WatervilleCertified Occupational Therapy Assistant at Ayden of Waterville
ANTONIO TARLETONANTONIO TARLETON
Case Manager at Harbor Behavioral HealthCase Manager at Harbor Behavioral Health