Knowledgeable Team Trainer skilled in stepping into any team role and assisting employees with learning tasks, improving performance and maximizing efficiency. Top-notch planner, organizer and problem-solver.
Overview
18
18
years of professional experience
Work History
Overnight Coverage Lead
HEB Grocery Store
Waxahachie, TX
09.2024 - Current
Enhanced employee retention through supportive leadership and prioritizing open communication channels.
Increased overnight productivity by implementing efficient task delegation and team management strategies.
Coordinated special projects as needed, ensuring timely completion without disrupting daily operations or compromising customer experience.
Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation.
Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
Owner Chief Executive Officer
KMK Distributions
01.2017 - Current
Consistently exceeded sales goals through up-selling and cross-selling within existing client base, as well as strategically attracting new business
Expanded new businesses by developing effective sales, advertising and marketing campaigns
Implemented strategic offerings to enhance company’s suite of products and services
Cultivated and maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success
Sales Representative
CSOKI
North Texas Market
05.2020 - 09.2024
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Manager
OLEO Enterprise
01.2011 - 10.2017
Executed new training initiative to improve skills and develop leaders from within
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
Managed day-to-day operations, including supervision and assignment delegation for 6-member team
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy
Communicated and coordinated with multiple departments to achieve top results
Communicated store policy violations to upper management to prevent shrinkage and misconduct
Partnered with os to develop and implement merchandising plans to guarantee profitability on weekly basis
Manager
Vorshak Enterprise
09.2006 - 12.2010
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy
Consistently met financial targets with close monitoring of expenses, labor hours and supply use
Coordinated day-to-day and long-term activities within various business platforms
Trained 10 employees in inventory practices, POS systems and product knowledge, contributing to 30% increase in customer satisfaction ratings
Gave input on how to improve training and employee productivity
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability