Kevin Lanier
Albany,OR
Summary
Dedicated Direct Support Professional with extensive experience at New Horizons In-Home Care, skilled in compassionate caregiving and medication administration. Proven ability to enhance client independence through tailored care plans and effective communication. Committed to fostering dignity and choice while ensuring compliance with health and safety standards.
Overview
41
41
years of professional experience
Work History
Direct Support Professional
New Horizons In-Home Care
Albany, OR
11.2022 - 12.2025
- Assisted clients with daily living activities to enhance independence and quality of life.
- Implemented individualized care plans in collaboration with healthcare professionals for optimal client support.
- Monitored client health and behavior, reporting significant changes to appropriate team members promptly.
- Developed positive relationships with clients through effective communication and active listening techniques.
Direct Support Professional
Cascade Home Care
Albany, OR
08.2020 - 11.2022
- Maintained accurate documentation of client progress and services provided in compliance with regulatory standards.
- Coordinated transportation and scheduling of appointments to ensure accessibility for clients' needs.
- Trained new staff on company policies, procedures, and best practices for client care delivery.
- Advocated for clients' rights and preferences, fostering a respectful environment that promotes dignity and choice.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
Manager
Wendy's
Albany, OR
08.2016 - 08.2022
- Supervised daily operations to ensure efficient service and compliance with company standards.
- Trained and mentored staff on food safety procedures and customer service excellence.
- Implemented inventory management practices to reduce waste and optimize supply levels.
- Developed scheduling strategies to enhance workforce productivity during peak hours.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Landscape Worker
Liz Couzin
Albany, OR
03.2012 - 11.2016
- Operated landscaping tools and equipment to maintain outdoor spaces.
- Assisted in planting, pruning, and fertilizing plants for optimal growth.
- Collaborated with team members to complete landscape projects efficiently.
- Ensured compliance with safety protocols while performing tasks on-site.
- Identified and reported potential issues affecting landscape health or aesthetics.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
Manager
Wendy's
Bolivar, MO
02.2009 - 03.2012
- Analyzed sales data to identify trends and adjust staffing accordingly for optimal performance.
- Coordinated team meetings to foster communication and address operational challenges effectively.
- Monitored quality control measures to maintain high standards in food preparation and presentation.
- Enhanced customer satisfaction through proactive problem-solving and immediate feedback resolution.
Medication Aide
Salem Transitional Care
Salem, OR
01.1999 - 08.2002
- Administered medications accurately and efficiently to residents under supervision.
- Monitored residents' health conditions and reported changes to nursing staff promptly.
- Maintained accurate medication records, ensuring compliance with regulatory standards.
- Assisted in developing individualized care plans with healthcare team members.
Medication Aide
Bonaventure Of Salem
Salem, OR
01.1999 - 08.2002
- Administer medications in accordance with established protocols and physician orders.
- Monitor resident health and report changes to nursing staff promptly.
- Maintain accurate documentation of medication administration and resident observations.
- Assist residents with daily living activities while ensuring comfort and safety.
- Collaborate with healthcare team to support individualized care plans for residents.
- Educate residents on medication purposes and potential side effects effectively.
Lead Agent
Delta Global Services
08.1996 - 09.1999
- Oversaw daily operations, ensuring compliance with safety regulations and company standards.
- Led team in implementing process improvements to enhance service efficiency.
- Trained and mentored new agents, fostering a collaborative work environment.
- Developed workflow strategies to optimize resource allocation and reduce delays.
- Conducted regular training sessions, reinforcing best practices among staff members.
- Evaluated agent performance, implementing corrective actions to uphold service quality.
- Managed a team of agents, providing guidance and support to achieve performance goals.
- Trained new hires on company policies, procedures, and best practices, ensuring consistent service quality across the team.
- Conducted regular performance reviews, setting achievable targets and motivating agents towards continuous growth.
- Effectively managed complex client issues, working closely with all stakeholders to reach a satisfactory resolution.
Sandblaster
Precision Castparts
Portland, OR
08.1988 - 08.1996
- Operated sandblasting equipment to prepare metal surfaces for finishing
- Ensured compliance with safety protocols during blasting operations
- Maintained equipment, performing routine inspections and minor repairs
- Collaborated with team members to optimize workflow and reduce downtime
- Assisted in training new employees on safe sandblasting techniques
- Monitored blast media usage and adjusted settings for efficiency
- Conducted quality checks on finished surfaces to meet specifications
- Maintained abrasive blasting equipment and performed minor repairs.
- Assisted in training new employees on proper sandblasting procedures, ensuring adherence to safety regulations and company policies.
- Maintained a safe and efficient work environment by adhering to safety protocols and proper handling of hazardous materials.
Medication Aide
House of Care
Portland, OR
10.1984 - 08.1988
Education
No Degree - Criminal Justice
LLBC
Albany, ORHigh School Diploma - History
Westchester High School
Los Angeles, CA05-1975
Skills
Time management
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Medication administration
Behavioral management
Client documentation
Housekeeping tasks
Decision-making support
Health and safety requirements
Relationship building
Direct patient care
Patient care
Disability awareness
ADL support
Goal setting
Team collaboration
Social skills development
Progress documentation
Multitasking and organization
Daily living support
Empathy and patience
HIPAA compliance
Active listening
Adaptability and flexibility
Verbal and written communication
Timeline
Direct Support Professional
New Horizons In-Home Care
11.2022 - 12.2025
Direct Support Professional
Cascade Home Care
08.2020 - 11.2022
Manager
Wendy's
08.2016 - 08.2022
Landscape Worker
Liz Couzin
03.2012 - 11.2016
Manager
Wendy's
02.2009 - 03.2012
Medication Aide
Salem Transitional Care
01.1999 - 08.2002
Medication Aide
Bonaventure Of Salem
01.1999 - 08.2002
Lead Agent
Delta Global Services
08.1996 - 09.1999
Sandblaster
Precision Castparts
08.1988 - 08.1996
Medication Aide
House of Care
10.1984 - 08.1988
No Degree - Criminal Justice
LLBC
High School Diploma - History
Westchester High School