Kevin Leaverson
Detroit,MI
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Sales Clerk
KJLAuto LLC
12.2022 - 01.2023
- Boosted sales by effectively promoting products and engaging with customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Collaborated with team members to achieve store sales targets and improve overall performance.
Autobody Technician
Drakes Collision
08.2021 - 10.2022
- Improved customer satisfaction by providing timely and high-quality auto body repairs.
- Enhanced shop efficiency by streamlining workflows and implementing best practices in repair processes.
- Reduced wait times for customers with effective scheduling and prioritization of repair tasks.
- Successfully restored vehicles to pre-accident condition, adhering to manufacturer specifications and industry standards.
- Performed dent removal, panel replacement, and frame straightening tasks to restore vehicle appearance and structural integrity.
Automotive Technician
Double Jays Collision
07.2019 - 05.2021
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Education
Associate Degree - Technology Education
Wayne State University
42 W Warren Ave, Detroit, MI 482022025
High School Diploma -
Henry Ford Academy School For Creative Studies
485 W Milwaukee Ave, Detroit, MI 4820206.2019
Skills
- Suggestive Selling
- Product Merchandising
- Complaint Resolution
- Cash Handling
- Goal-Oriented
- Personnel Training
- Inventory Control
Timeline
Sales Clerk
KJLAuto LLC
12.2022 - 01.2023
Autobody Technician
Drakes Collision
08.2021 - 10.2022
Automotive Technician
Double Jays Collision
07.2019 - 05.2021
Associate Degree - Technology Education
Wayne State University
High School Diploma -
Henry Ford Academy School For Creative Studies
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