Kevin Lee
Mesa
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably at The Porch. Proven ability to enhance customer satisfaction through exceptional drink preparation and effective crowd control. Skilled in cash handling and inventory management, consistently achieving operational excellence while fostering a positive team environment.
Overview
2
2
years of professional experience
Work History
Bartender
The Porch
02.2024 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Barista
Dutch Bros
05.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Construction Foreman
SUNTECH
01.2023 - 11.2023
- Supervised field crews to maximize quality and work efficiency.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Verified and submitted team timesheets.
- Consistently met deadlines under pressure through diligent time management abilities.
- Demonstrated strong leadership skills in coordinating multiple subcontractors to ensure seamless integration within overall project timelines.
Education
High School Diploma -
Skyline High School
Mesa, AZ05-2023
Skills
- Customer service
- Cash handling
- Drink preparation
- Inventory management
- Bar organization
- Time management
- Team leadership
- Quality assurance
- Crowd control
- Sales promotion
- Conflict resolution
- Problem solving
Timeline
Bartender
The Porch
02.2024 - 03.2025
Barista
Dutch Bros
05.2023 - 02.2024
Construction Foreman
SUNTECH
01.2023 - 11.2023
High School Diploma -
Skyline High School
Similar Profiles
Patrick BensePatrick Bense
Restaurant Waiter at The porchRestaurant Waiter at The porch
Maikaya ColendresMaikaya Colendres
Hostess/Assistant Food Runner at The PorchHostess/Assistant Food Runner at The Porch
Nikki BracamonteNikki Bracamonte
Server at The PorchServer at The Porch
Evelyn AddisonEvelyn Addison
Behavioral Technician at Axis for AutismBehavioral Technician at Axis for Autism
Austin Schmidt, DDSAustin Schmidt, DDS
Associate General Dentist at Southern DentalAssociate General Dentist at Southern Dental