Kevin Lehn
Shorewood,MN
Summary
Customer-focused professional with experience in high-volume operations, known for optimizing processes and enhancing customer satisfaction. Skilled in team collaboration and problem-solving, with a strong ability to prioritize accuracy and efficiency. Demonstrated success in delivering timely and accurate service, contributing to overall team performance.
Overview
5
5
years of professional experience
Work History
Order Fulfillment Associate
Sams Club
06.2023 - Current
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Streamlined order fulfillment processes through implementation of efficient techniques, resulting in faster processing times.
- Collaborated with team members to optimize workflow, contributing to improved team efficiency.
- Assisted customers with order inquiries, delivering exceptional service that enhanced customer experience.
Grocery Stocker
Cub Foods
02.2021 - 06.2022
- Streamlined product restocking processes, reducing time spent on restocking tasks.
- Organized store by stocking shelves efficiently and maintaining clean, clutter-free aisles for better customer navigation.
- Conducted regular inventory audits to maintain accurate stock levels and support inventory management.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
Education
Bachelor of Arts - Marketing
University of St. Thomas
Saint Paul, MN12.2025
High School Diploma -
Minnetonka Senior High School
Minnetonka, MN06.2022
Skills
- Time management
- Product knowledge
- Decision making
- Process optimization
- Multitasking abilities
- Data analysis
- Digital marketing
- Market research
- Effective communication
- Organizational skills
- Problem solving
- Team collaboration
- Project management
- Customer service
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and data analytics (Statista, Google Scholar, SimpliAnalytics, ect)
Affiliations
• Bloomington Bridging volunteer, helping people unload their donations, loading trucks with furniture for families in need.
• Minnetonka Baseball program volunteer, coaching young children, improving their ability at the sport.
• City of Minnetonka playground supervisor volunteer, ensuring the safety and entertainment of children for many hours, multiple days a week.
• Feed my Starving Children volunteer.
• Minnetonka Baseball program volunteer, coaching young children, improving their ability at the sport.
• City of Minnetonka playground supervisor volunteer, ensuring the safety and entertainment of children for many hours, multiple days a week.
• Feed my Starving Children volunteer.
Timeline
Order Fulfillment Associate
Sams Club
06.2023 - Current
Grocery Stocker
Cub Foods
02.2021 - 06.2022
Bachelor of Arts - Marketing
University of St. Thomas
High School Diploma -
Minnetonka Senior High School