Kevin Lehn
Shorewood,MN
Summary
Result-oriented professional with a diverse background in customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in retail, parcel delivery service and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
3
3
years of professional experience
Work History
Order Fulfillment Associate
Sams Club
Shakopee, MN
06.2023 - Current
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
Grocery Stocker
Cub Foods
02.2021 - 06.2022
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Assisted in inventory management, performing regular audits to ensure accurate stock levels.
- Streamlined product restocking processes for increased efficiency and reduced time spent on tasks.
Personal Shopper
Instacart
01.2022 - 06.2023
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Streamlined shopping processes for clients by conducting timely and efficient service.
Delivery Driver
Grub Hub
01.2022 - 06.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Education
Bachelor of Arts - Marketing
University of St. Thomas
Saint Paul, MN12.2025
High School Diploma -
Minnetonka Senior High School
06.2022
Skills
- Time Management
- Product Knowledge
- Decision Making
- Process Optimization
- Multitasking Abilities
- Record Keeping
- Organizational Skills
- Problem Solving
Accomplishments
- Maintained high satisfaction ratings by completing orders quickly and making accurate selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Affiliations
- Volunteered with the Minnetonka Baseball program throughout high school; coaching young children, improving their ability at the sport.
- Volunteered with the city of Minnetonka as a playground supervisor; ensuring the safety and entertainment of children for many hours, multiple days a week.
- Volunteered packing food for those in need with my local church.
Timeline
Order Fulfillment Associate
Sams Club
06.2023 - Current
Personal Shopper
Instacart
01.2022 - 06.2023
Delivery Driver
Grub Hub
01.2022 - 06.2023
Grocery Stocker
Cub Foods
02.2021 - 06.2022
Bachelor of Arts - Marketing
University of St. Thomas
High School Diploma -
Minnetonka Senior High School