KEVIN LEONARD
Dell Technologies
Antioch,TN
7
years of professional experience
Results-driven technology professional experienced in supporting business clients and analyzing customer needs in fast-paced environments. Skilled in problem-solving, research, and documentation, with a strong ability to learn technical products and processes. Capable of managing multiple priorities, maintaining accuracy, and collaborating effectively with cross-functional teams.
Work History
VRC Inside Sales Account Executive
6 Months- Managed and grew small business accounts, acquiring new customers and expanding existing relationships to increase revenue
- Managed and grew small business accounts by acquiring new customers and expanding existing relationships
- Advised small business clients on technology solutions to support business growth and efficiency
- Sold Dell’s full client portfolio, including desktops, laptops, services, and accessories
- Qualified opportunities across enterprise solutions such as servers, networking, storage, data protection, and cloud
- Developed technical sales expertise to enhance sales performance and support career advancement
Client Engagement Specialist
1 Year 7 Months- Managed a high-volume pipeline of client accounts
- Managed high-volume client account pipeline to ensure timely engagement and satisfaction
- Supported clients through sourcing, updates, and next steps
- Coordinated hotel sourcing for national and regional events to align with client needs and budgets
- Followed up with hotels to drive timely responses and availability
- Maintained accurate tracking and documentation of opportunities to support informed decision-making
- Maintained accurate opportunity tracking and documentation
- Qualified inbound leads and assessed event requirements
- Facilitated communication between clients and internal teams to ensure alignment on project goals.
Team Associate
5 Years 1 Month- Processed customer transactions at point of sale.
- Front End Manager
- Supported store operations by providing excellent customer service.
- Maintained clean and presentable area to enhance customer experience
- Assist and resolve customer needs
- Resolved problems through critical thinking and creative solutions to improve service quality
Education
No Degree - Digital Marketing
Skills
Consultative Selling
Outbound Prospecting
Account Management
Lead Qualification
Pipeline Management
Technology Sales
CRM
Salesforce
Sales Enablement
Sales Analytics
Customer Success
Market Research
Microsoft Office
Google Workspace
Content Strategy
Client Relationship Management
Timeline
VRC Inside Sales Account Executive
Dell Technologies
02.2026 - CurrentRead More
Client Engagement Specialist
Groups360
06.2024 - 01.2026Read More
Team Associate
Walmart
05.2019 - 06.2024Read More
MTSU
No Degree from Digital Marketing
Read More